Leasing Specialist II — Elevate Occupancy & Service

WinnCompanies; Charlotte (NC); On-site; USD 34,000 - 48,000; Full time

Job summary

WinnCompanies is seeking a Leasing Consultant II for Providence Court, a 420-unit community in Charlotte, NC. You will handle daily leasing activities, conduct property tours, process applications, and support move-ins and renewals while maintaining occupancy and rent goals.

The role emphasizes customer service, relationship-building with residents and brokers, and adherence to company programs. Schedule is Monday–Friday 9am–6pm with rotating Saturdays; prior leasing experience preferred.

Qualifications

• 3–5 years of relevant work experience.
• Direct experience with leasing.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work with a diverse group of people and personalities.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, preparing lease documentation, completing move-in paperwork and procedures, maintaining applicable databases, and ensure tour route, amenity areas and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
• Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and submarkets; to include competitors and customers demographics.
• Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.
• Provide guidance, support, and/or training to other staff members as applicable.
• Provide support and assistance to the Leasing Manager as applicable.

Skills

Leasing

Customer service

Communication

Multi-tasking

Attention to detail

Education

High school diploma or GED

Associate’s degree in marketing or business

CALP certification

Tools

Yardi or RealPage

Job description

WinnCompanies is seeking a Leasing Consultant II for Providence Court, a 420-unit community in Charlotte, NC. You will handle daily leasing activities, conduct property tours, process applications, and support move-ins and renewals while maintaining occupancy and rent goals.

The role emphasizes customer service, relationship-building with residents and brokers, and adherence to company programs. Schedule is Monday–Friday 9am–6pm with rotating Saturdays; prior leasing experience preferred.