Leasing & Occupancy Specialist II — Boost Occupancy

WinnCompanies; New York (NY); Hybrid; USD 37,000 - 40,000; Full time

Job summary

WinnCompanies seeks a Leasing and Occupancy Specialist II for Carol Gardens, a 313-unit affordable housing community in Bronx, NY. You will handle day-to-day leasing, move-ins, re-certifications, and lease renewals while delivering outstanding service to residents and clients.

The role focuses on maintaining occupancy at the highest attainable rents, coordinating with local businesses, housing offices, and brokers.

Qualifications

• Must have high school diploma or GED.
• SHCM certification required or pursued.
• Experience with Microsoft Office suite.
• Strong customer service and communication skills.
• Excellent customer service skills.
• Exceptional interpersonal and communication skills.
• Strong attention to detail.
• Ability to work under pressure.
• Ability to work with a diverse group of people and personalities.
• CALP certification.
• Bilingual in English and Spanish.
• Experience with Yardi or RealPage property management software.
• Experience in property management, affordable/tax credit programs, hospitality, customer service, sales, retail, or restaurant industry.

Responsibilities

• Lease apartments and manage move-ins and renewals.
• Maintain occupancy and manage waitlists and tours.
• Provide excellent service to residents and clients.
• Coordinate with housing offices and brokers.
• Ensure marketing materials and data are up to date.
• Gathers documents for residency approval and recertification.
• Stay updated on federal/state program requirements.
• Stay current with local events and hiring trends that may impact the property.
• Maintain knowledge of current and submarkets including competitors and customer demographics.
• Gather documents by program types for residency approval submission.

Skills

Customer service

Interpersonal skills

Communication skills

Attention to detail

Pressure tolerance

Diversity inclusion

Education

High school diploma or GED

SHCM certification

Interpersonal/people skills

Customer service

Communication skills

Attention to detail

Ability to work under pressure

Bilingual (ENG/SPAN)

Tools

Microsoft Office

Yardi

RealPage

Job description

WinnCompanies seeks a Leasing and Occupancy Specialist II for Carol Gardens, a 313-unit affordable housing community in Bronx, NY. You will handle day-to-day leasing, move-ins, re-certifications, and lease renewals while delivering outstanding service to residents and clients.

The role focuses on maintaining occupancy at the highest attainable rents, coordinating with local businesses, housing offices, and brokers.