Leasing Specialist: Elevate Showings & Resident Experience

Commerce-Capital-Partners; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Commerce-Capital-Partners is seeking a Leasing Specialist in Houston, TX, to oversee the leasing function, maintain resident retention, and support community marketing. You will show and lease apartments, process leases and deposits, and ensure model units are presentation-ready while keeping the office organized.

You’ll train staff on policies, terms, screening, and floor plans, develop retention programs, and handle resident requests with a high level of customer service.

Qualifications

• Must read and interpret lease documents, safety rules and policies.
• Knowledge of Fair Housing laws and regulations and the ability to enforce them.
• Excellent customer service and sales skills with strong communication.
• Ability to read and interpret lease agreements and calculate figures.
• Pass criminal, credit and drug screening; bilingual is a plus.

Responsibilities

• Show and lease apartment units with high customer service and meet quotas.
• Complete lease forms and collect rental deposits.
• Maintain model/target apartments and keep offices clean and organized.
• Train others on lease terms, policies and floor plans.
• Develop and maintain resident retention and renewal programs.
• Submit maintenance work orders and confirm completion.
• Host resident events and handle requests/ complaints professionally.
• Read and interpret lease documents and apply policies.
• Utilize Yardi and MS Office for daily tasks and reporting.
• Work weekends as required.

Skills

Customer service

Sales techniques

Telephone etiquette

Communication

Multitasking

Organizational skills

Fair Housing knowledge

Bi-lingual (a plus)

Tools

Yardi

MS Office

Job description

Commerce-Capital-Partners is seeking a Leasing Specialist in Houston, TX, to oversee the leasing function, maintain resident retention, and support community marketing. You will show and lease apartments, process leases and deposits, and ensure model units are presentation-ready while keeping the office organized.

You’ll train staff on policies, terms, screening, and floor plans, develop retention programs, and handle resident requests with a high level of customer service.