Leasing Specialist: Drive Occupancy & Resident Experience

Chapman Management Group, LLC; Washington (District of Columbia); Presencial; USD 36.000 - 56.000; Jornada completa

Descripción de la vacante

Chapman Management Group, LLC is seeking a detail-oriented Leasing Consultant to manage multiple properties, coordinate move-ins/outs, and maximize occupancy through superior resident service.

You will follow up with leads daily, tour units, process applications, and maintain precise records. The role requires organization, independence, and effective communication in a fast-paced environment.

Formación

• High school diploma is required.
• 1 year of sales or customer service experience preferred.
• 1 year of residential leasing experience preferred.
• Basic level knowledge of Microsoft Office Suite (Outlook, Word, Excel).
• BI-Lingual is preferred.
• Experience with Entrata or similar leasing software is preferred.

Responsabilidades

• Generate and manage leads for prospective residents.
• Follow up with prospective residents daily via phone, email, or mail.
• Schedule tours and convert leads to applications.
• Qualify prospective residents and tour units.
• Assist with applications and maintain detailed records.
• Coordinate move-ins/outs with maintenance and update resident files.
• Assist current residents and address service requests promptly.
• Ensure properties meet curb appeal and market readiness standards.
• Produce weekly leasing reports accurately and on time.
• Stay informed on competing communities and market trends.

Conocimientos

Customer service

Sales

Organizational skills

Microsoft Office

Entrata or similar system

Bi-lingual (preferred)

Educación

High school diploma

Herramientas

Microsoft Office

Entrata

General office equipment

Descripción del empleo

Chapman Management Group, LLC is seeking a detail-oriented Leasing Consultant to manage multiple properties, coordinate move-ins/outs, and maximize occupancy through superior resident service.

You will follow up with leads daily, tour units, process applications, and maintain precise records. The role requires organization, independence, and effective communication in a fast-paced environment.