Leasing Specialist — Boost Occupancy & Resident Experience

AION Management LLC; Richmond (VA); On-site; USD 22,000 - 30,000; Full time

Job summary

AION Management LLC is seeking a Leasing Associate to maximize occupancy at our Richmond property by generating qualified traffic, scheduling tours, and coordinating move-ins while delivering exceptional customer service.

You will conduct leasing activities, support on-site marketing programs, manage referrals, and ensure accurate processing of applications and payments. Weekend availability and a valid driver's license are required.

Qualifications

• High school diploma or equivalent.
• In Pennsylvania or New Jersey, must obtain a real estate license within 120 days of hire.
• Excellent English communication skills, both verbal and written.
• Must be able to walk apartments and grounds, including steps and climbing stairs.
• Occasionally required to lift 20 pounds or less.
• Must be available to work weekends and holidays.
• Valid driver’s license.

Responsibilities

• Conduct all leasing activities at the property, responding to telephone inquiries, providing tours of apartments and amenities, following up with prospects, and coordinating all move-ins.
• Recommend strategies and programs for on-site marketing activity.
• Develop and monitor merchant/neighborhood referral programs for move-in packets, newsletters, and resident retention.
• Initiate sales outreach plans including but not limited to new development, community management, internal and external communication, and support.
• Recommend programs and strategies to increase qualified traffic and closing ratios.
• Attend weekly marketing meetings.
• Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.

Skills

Customer service

English communication

Walk property

Valid driver’s license

Education

High school diploma

Tools

Real Page/OneSite

Job description

AION Management LLC is seeking a Leasing Associate to maximize occupancy at our Richmond property by generating qualified traffic, scheduling tours, and coordinating move-ins while delivering exceptional customer service.

You will conduct leasing activities, support on-site marketing programs, manage referrals, and ensure accurate processing of applications and payments. Weekend availability and a valid driver's license are required.