Leasing Specialist: Boost Occupancy & Resident Experience

Jones Street; Cumberland (RI); On-site; USD 36,000 - 48,000; Full time

Job summary

Jones Street is seeking a Leasing Consultant to provide high-quality customer service to current and prospective residents while overseeing the leasing process from inquiry to occupancy. You will respond to inquiries, schedule tours, screen applicants, prepare lease documents, and maintain market knowledge to optimize occupancy and drive community performance.

Proficiency with Microsoft Office and familiarity with property management software like Yardi is preferred, along with strong

Qualifications

• 1–2 years of sales experience in a multi-family or retail environment.
• Proficient with Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Experience with social media and marketing platforms preferred.

Responsibilities

• Effectively develop and implement personal sales and telephone skills.
• Provide information about the apartments and the community to the prospective resident and schedule visits to the community.
• Responsible for the leasing process from introduction to occupancy and maintaining communication throughout tenancy.
• Collect security deposits, rent, and all other funds associated with resident moves.
• Prepare all lease documentation while following qualification, screening, and acceptance of applicant procedures.
• Work to optimize occupancy while maintaining effective lease rent, increasing community traffic, and maintaining closing ratio goals.
• Maintain prospect, traffic, and leasing data in database.
• Retain thorough product knowledge of market competition, prepare monthly competitive survey reports and analyze market trends.
• Respond to resident problems and complaints, following through to ensure resolution of issues.
• Complete service requests and communicate all requests to the Maintenance Department.
• Support marketing efforts and offer input regarding promotions and advertisements.

Skills

Sales experience

Customer service

MS Office

Social media

Time management

Organizational skills

Excellent communication

Valid driver's license

Yardi

Tools

Yardi

Job description

Jones Street is seeking a Leasing Consultant to provide high-quality customer service to current and prospective residents while overseeing the leasing process from inquiry to occupancy. You will respond to inquiries, schedule tours, screen applicants, prepare lease documents, and maintain market knowledge to optimize occupancy and drive community performance.

Proficiency with Microsoft Office and familiarity with property management software like Yardi is preferred, along with strong