Leasing Specialist | Austin Apartments & Growth

Knightvest Management; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid vacation and holidays

Education reimbursement

Wellness resources

Housing discounts

Referral bonuses

Job summary

Knightvest Management’s Austin, TX apartment community is seeking a Leasing Professional who excels at customer service and relationship-building. You will lead tours, respond to inquiries, and coordinate marketing-driven leasing activity to attract prospective residents.

You will guide applicants through the leasing process, ensure accurate documentation, and maintain show-ready homes while delivering an exceptional resident experience.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred.
• Previous apartment leasing, property management, or real estate experience is a plus.
• Experience with property management software; OneSite experience is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.

Responsibilities

• Showcase the Community: Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.
• Convert Leads into Residents: Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.
• Support Marketing & Leasing Traffic: Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.
• Guide the Leasing Journey: Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.
• Deliver an Exceptional Resident Experience: Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.
• Maintain Show-Ready Homes & Move-In Readiness: Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.
• Collaborate Across Property Teams: Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.
• Maintain Accurate Records & Compliance: Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

Skills

Customer service

Sales

Communication

Organization

Time management

Flexible schedule

Multitasking

Education

High school diploma or equivalent

Tools

OneSite

Job description

Knightvest Management’s Austin, TX apartment community is seeking a Leasing Professional who excels at customer service and relationship-building. You will lead tours, respond to inquiries, and coordinate marketing-driven leasing activity to attract prospective residents.

You will guide applicants through the leasing process, ensure accurate documentation, and maintain show-ready homes while delivering an exceptional resident experience.