Leasing & Community Experience Specialist

Knightvest Management; Round Rock (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay and bonus promotions

Medical, dental, vision, life, and dis

401(k) with immediate vesting and公司匹配

Paid vacation and holidays

Education reimbursement and.professs

Employee assistance programs and welln

Apartment rental discounts

Referral bonuses and recognition

Career growth opportunities

Job summary

Knightvest Management in Round Rock, TX is seeking a Leasing Professional to connect prospects with the perfect home, showcase communities, and deliver an exceptional resident experience. You will lead tours, respond to inquiries, and guide applicants through the leasing journey while collaborating with property teams to maintain show-ready homes.

The ideal candidate has strong communication, a minimum of a high school diploma, and the ability to work weekends.

Qualifications

• High school diploma or equivalent.
• Minimum one year of customer service, sales, or hospitality experience preferred.
• Previous apartment leasing or property management experience a plus.
• Experience with property management software; OneSite experience is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment.
• Ability to work weekends and occasional evenings as required.

Responsibilities

• Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.
• Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.
• Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.
• Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.
• Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.
• Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.
• Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.
• Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

Skills

Customer service

Sales

Communication

Time management

Education

High school diploma

Tools

OneSite

Property management software

Job description

Knightvest Management in Round Rock, TX is seeking a Leasing Professional to connect prospects with the perfect home, showcase communities, and deliver an exceptional resident experience. You will lead tours, respond to inquiries, and guide applicants through the leasing journey while collaborating with property teams to maintain show-ready homes.

The ideal candidate has strong communication, a minimum of a high school diploma, and the ability to work weekends.