Leasing Specialist - Apartments & Resident Experience

wms; Jacksonville (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Monthly Leasing and Renewal Bonus

Leaser of the month monetary reward

Competitive wage

Employee Housing Discount Program

120 hours PTO in the first year

2 floating days per year

Medical/Dental/Vision benefits

401k with company match

Employee recognition monetary reward

Commuter Benefits

Employee Referral Program

Professional Development Training

Job summary

wms in Jacksonville, FL is seeking a Leasing Consultant to join our team of property professionals. You will leverage your sales, customer service, and marketing abilities to engage prospective residents, present floorplans and amenities, and guide inquiries to fully executed leases.

You'll build relationships, serve as a brand ambassador, and help deliver an outstanding resident experience from first contact through move-in and beyond.

Qualifications

• Minimum 2 years in leasing, sales, or hospitality.
• Knowledge of local market and community features.
• Bilingual English/Spanish preferred.
• Driver's license may be required.

Responsibilities

• Build relationships with prospective residents through tours, calls, emails, and in-person interactions.
• Present apartment homes and community amenities confidently.
• Respond to inquiries promptly and convert prospects into leases.
• Manage the leasing process: qualification, lease prep, move-ins, rent calculations, prorations.
• Maintain accurate leasing activity records and applicant files.
• Contribute to occupancy goals through new leases, renewals, and waitlists.
• Support marketing efforts with outreach and referrals.
• Ensure the leasing office and model apartments are tour-ready at all times.
• Provide courteous service to current and prospective residents, addressing inquiries and concerns.
• Comply with Fair Housing laws and company policies.

Skills

Strong communication

Sales experience

Customer service

Marketing abilities

Education

High school diploma or equivalent

Tools

Yardi

CRM systems

Job description

wms in Jacksonville, FL is seeking a Leasing Consultant to join our team of property professionals. You will leverage your sales, customer service, and marketing abilities to engage prospective residents, present floorplans and amenities, and guide inquiries to fully executed leases.

You'll build relationships, serve as a brand ambassador, and help deliver an outstanding resident experience from first contact through move-in and beyond.