Leasing Specialist

Continental Realty Corporation; Maryland; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Rent discount

Health insurance

Dental/Vision

401(k) match

Paid training

Bonus/commission

Job summary

Continental Realty Corporation is seeking a Leasing Specialist for Mount Ridge in Baltimore, MD. The role involves leasing apartment homes at a busy community of 266 units, with a fast pace and a focus on delivering exceptional customer service.

Compensation includes a competitive hourly rate plus bonus/commission, a 20% monthly rent discount at suitable communities, health/dental/vision/401K with generous match, and paid training. Rotation includes Saturdays, with a 40-hour work week.

Qualifications

• Leasing or sales experience preferred.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment and manage multiple leads.

Responsibilities

• Lease apartment homes and convert leads to tours and residents.
• Resolve conflicts and de-escalate issues.
• Create and host events for residents on a regular basis.
• Deliver excellent customer service to current residents.
• Follow up with prospects and maintain relationships.
• Know product and articulate its value to the market.
• Collaborate with the team to meet residents' needs.

Skills

Sales skills

Customer service

Communication

Job description

Position: Leasing Specialist for Mount Ridge - Baltimore, MD 21228

Role Overview

As a Leasing Specialist for Mount Ridge, you will work at a fast pace to lease apartment homes and deliver exceptional customer service. This community has 266 units.

Competitive hourly rate + bonus/commission + 20% monthly rent discount at any of our suitable communities + health/dental/vision/401K with generous match + paid training.

Most Important Responsibilities

• Sales focused. Strong lead management to be able to convert leads to tours and tours to residents.
• Conflict resolution skills, ability to de-escalate issues and problem-solve.
• Create and conduct fun events for the residents on a regular basis.
• Deliver great customer service to your current residents.
• Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role.
• Product and market knowledge. Understand our product and be able to articulate its value in the market.
• Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution.

Most Important Qualifications

• Leasing experience and/or training is strongly preferred.
• 2+ years of sales, hospitality and customer service exp also considered.
• General office administrative exp, verbal and written communication skills.
• Self-motivation and drive.
• Outgoing personality, quick to connect with others.
• People skills. The ability to have conversations with prospects and residents to understand their real needs, so you can build rapport and trust.
• Ability to work rotating Saturdays (still work 40 hours per week)
• Vehicle, driver’s license

We've been Certified a Top Workplace Nationally and Top Ten Property Management Company Nationwide .

EOE