Leasing & Resident Experience Specialist

bellpartnersinc; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Career growth

Benefits package

Health insurance

401(k) match

Vacation

Personal days

Sick time

Training programs

Referral bonus

Inclusive culture

Empowering culture

Job summary

Bell Partners is seeking a Leasing Consultant to warmly welcome prospective residents, coordinate tours, and respond to inquiries about leasing. You will interact with current residents on day-to-day issues and coordinate renewals, serving as the central communication point among residents, management, and maintenance teams.

You will leverage strong customer service and organizational skills to lease apartments, follow Fair Housing standards, and support marketing efforts to position Bell

Qualifications

• High School diploma or GED is required.
• 1+ years' customer service experience; hospitality or apartment leasing role preferred.
• Must demonstrate BAL strategic drivers and ability to provide exceptional customer service.

Responsibilities

• Serve as the welcoming first point of contact for residents, prospects, and visitors.
• Effectively lease apartments and sell property's products and services in accordance with budget.
• Ensure Fair Housing Standards in all matters when working with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough product knowledge of property and competition.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate the resident application review in accordance with Bell guidelines.
• Complete lease packets and files for each resident (lease, addendums, etc.).
• Regular attendance and punctuality; proper documentation.
• Follow up with residents throughout the lease; respond to inquiries or issues promptly.

Skills

Customer service

Teamwork

Communication skills

Professional image

Resourceful

Education

High School diploma or GED

Tools

MS Office Suite

Job description

Bell Partners is seeking a Leasing Consultant to warmly welcome prospective residents, coordinate tours, and respond to inquiries about leasing. You will interact with current residents on day-to-day issues and coordinate renewals, serving as the central communication point among residents, management, and maintenance teams.

You will leverage strong customer service and organizational skills to lease apartments, follow Fair Housing standards, and support marketing efforts to position Bell