Leasing & Resident Experience Specialist

The Lawson Companies, Inc.; Norfolk, Northern (VA, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

The Lawson Companies, Inc. in Norfolk, VA is seeking an enthusiastic leasing consultant to market and lease apartments. You will provide exemplary customer service to residents and prospects while handling office administration and community operations.

This role emphasizes sales, showing model apartments, processing applications, coordinating move-ins, and maintaining positive resident relations. A high school diploma and customer-service experience are required; Tax Credit experience is a

Qualifications

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent attention to detail and ability to prioritize tasks.

Responsibilities

• Sales and marketing of apartments and amenities.
• Show models and property to prospects and residents.
• Process applications and prepare move-in packages.
• Coordinate move-in orientation and resident relations.
• Answer phones and greet walk-in traffic with enthusiasm.
• Perform general office administration and track inquiries.

Skills

Verbal and written communication

Interpersonal skills

Time management

Attention to detail

Task prioritization

Education

High School diploma or equivalent

Job description

The Lawson Companies, Inc. in Norfolk, VA is seeking an enthusiastic leasing consultant to market and lease apartments. You will provide exemplary customer service to residents and prospects while handling office administration and community operations.

This role emphasizes sales, showing model apartments, processing applications, coordinating move-ins, and maintaining positive resident relations. A high school diploma and customer-service experience are required; Tax Credit experience is a