Leasing Consultant-Merrimack Landing

Lawson; Norfolk (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Lawson is seeking an enthusiastic leasing consultant in Virginia to support marketing and leasing of apartments. You will engage with prospects and residents, conduct tours, process applications, prepare move-in materials, and coordinate move-in orientations.

The role emphasizes exceptional customer service, organization, and the ability to thrive in a fast-paced environment. Join Lawson, a long-standing multifamily developer and manager with a reputation as a Best Places to Work in Multifamily.

Qualifications

• High School diploma or equivalent.
• Tax Credit Experience, preferred.
• 1 year customer services experience.

Responsibilities

• Sales and Marketing
• Showing models and all amenities to prospects
• Ensuring occupancy goals are met
• Site administration
• Answering phone (prospects and residents)
• Processing applications
• Prepare move-in package
• Move-in orientation with new residents
• General correspondence
• Track traffic on the phone and in person
• Resident relations
• Greeting walk-in traffic and answering phones with enthusiasm (prospects and residents)
• Other duties as assigned.

Skills

Verbal & written communication

Customer service

Time management

Attention to detail

Prioritization

Stress management

Judgment & self-control

Education

High School diploma or equivalent

Tax Credit Experience, preferred

Job description

Description

We are looking for an enthusiastic, professional leasing consultant to assist with marketing and leasing apartments. The leasing consultant will be responsible for leasing, providing exemplary customer service to residents and prospects, assisting with performing office management and the administrative operations of the community.

As part of Lawson, recognized as a Best Places to Work in Multifamily award winner with more than fifty years of experience developing, building, and managing multifamily real estate in Virginia, you'll be valued in a supportive environment that appreciates your contributions.

Lawson offers a collaborative workplace culture, competitive benefits, and ample opportunities for professional growth. Contribute to a team dedicated to providing exceptional living experiences for our residents while advancing your career!

Duties/Responsibilities:

• Sales and Marketing
• Showing models and all amenities to prospects
• Ensuring occupancy goals are met
• Site administration
• Answering phone (prospects and residents)
• Showing models and all amenities to prospects
• Processing applications
• Prepare move-in package
• Move-in orientation with new residents
• General correspondence
• Track traffic on the phone and in person
• Resident relations
• Greeting walk-in traffic and answering phones with enthusiasm (prospects and residents)
• Other duties as assigned.

Requirements

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent time management skills with a proven ability to meet deadlines
• Excellent attention to detail
• Ability to prioritize tasks
• Ability to function well in a high-paced and at times stressful environment
• Ability to exercise good judgment and self-control

Education and Experience:

• High School diploma or equivalent.
• Tax Credit Experience, preferred
• 1 year customer services experience

Physical Functions

• Bending, kneeling, stretching, climbing stairs and ladders, squatting, and lifting to fifteen (15) pounds.
• Running and lifting over fifteen (15) pounds.

The Lawson Companies is an equal opportunity employer that offers full-time employees a competitive package that includes, but is not limited to, medical, dental, vision, life insurance, 401K options, PTO, a competitive salary, and a project bonus structure.