Leasing Specialist: Drive Occupancy & Resident Experience

Lawson; Norfolk (VA); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Lawson is seeking an enthusiastic leasing consultant in Virginia to support marketing and leasing of apartments. You will engage with prospects and residents, conduct tours, process applications, prepare move-in materials, and coordinate move-in orientations.

The role emphasizes exceptional customer service, organization, and the ability to thrive in a fast-paced environment. Join Lawson, a long-standing multifamily developer and manager with a reputation as a Best Places to Work in Multifamily.

Qualifications

• High School diploma or equivalent.
• Tax Credit Experience, preferred.
• 1 year customer services experience.

Responsabilités

• Sales and Marketing
• Showing models and all amenities to prospects
• Ensuring occupancy goals are met
• Site administration
• Answering phone (prospects and residents)
• Processing applications
• Prepare move-in package
• Move-in orientation with new residents
• General correspondence
• Track traffic on the phone and in person
• Resident relations
• Greeting walk-in traffic and answering phones with enthusiasm (prospects and residents)
• Other duties as assigned.

Connaissances

Verbal & written communication

Customer service

Time management

Attention to detail

Prioritization

Stress management

Judgment & self-control

Formation

High School diploma or equivalent

Tax Credit Experience, preferred

Description du poste

Lawson is seeking an enthusiastic leasing consultant in Virginia to support marketing and leasing of apartments. You will engage with prospects and residents, conduct tours, process applications, prepare move-in materials, and coordinate move-in orientations.

The role emphasizes exceptional customer service, organization, and the ability to thrive in a fast-paced environment. Join Lawson, a long-standing multifamily developer and manager with a reputation as a Best Places to Work in Multifamily.