Leasing & Resident Experience Specialist

TRL Systems, Inc.; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

Disability/Life/ADD insurance

401k with match

Paid time off

Job summary

Mill Creek Residential is seeking a Leasing Consultant in Miami to guide prospects in selecting homes and to support residents throughout their residency lifecycle. You will greet prospects, present communities, and manage leases with attention to service standards.

The role emphasizes customer experience, timely follow-up, and accurate data entry while contributing to marketing efforts and market surveys as part of a collaborative team.

Qualifications

• High School diploma or GED preferred.
• Commitment to outstanding customer service and sales excellence.
• Strong communication skills, both written and verbal.
• Experience in multi-family property management or retail sales is a plus.

Responsibilities

• Greet prospects warmly and determine needs and preferences.
• Present the community and homes with features and benefits.
• Complete lease applications and assist with verification.
• Manage leads and convert them to leases to meet goals.
• Update market surveys and stay informed on rents and promotions.
• Enter data accurately in information systems and prepare leasing reports.

Skills

Strong communication skills

English proficiency

Customer service

Leasing experience

Education

High School diploma or GED

Tools

Entrata

Yardi

Revenue Management Software

Job description

Mill Creek Residential is seeking a Leasing Consultant in Miami to guide prospects in selecting homes and to support residents throughout their residency lifecycle. You will greet prospects, present communities, and manage leases with attention to service standards.

The role emphasizes customer experience, timely follow-up, and accurate data entry while contributing to marketing efforts and market surveys as part of a collaborative team.