Leasing & Resident Experience Specialist

Thalhimer Multifamily; Chesapeake (VA); On-site; USD 25,000 - 33,000; Full time

Job summary

The Birches in Chesapeake, VA is seeking a Leasing Associate to join Thalhimer Multifamily. You will support marketing, tours, applications, and day-to-day property operations to create a welcoming community for residents.

Strong customer service, detail orientation, and flexibility are valued, along with proficiency in Microsoft Office and property management software. MRI experience is a plus but not required.

Qualifications

• Proficiency in Microsoft Office, Excel, and Outlook, with experience using property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a positive difference in the community.

Responsibilities

• Marketing and Leasing: Plan and execute marketing activities to attract prospective residents, ensuring the community's visibility and appeal.
• Customer Engagement: Greet prospective residents, conduct tours of vacant/model apartments, and assist in the timely processing of applications.
• Administrative Support: Assist the Community Manager with day-to-day operations, including processing rent payments and performing ongoing administrative functions to ensure smooth property management.
• Resident Relations: Provide outstanding customer service, building positive relationships with both current and prospective residents to ensure a great living experience.

Skills

Multitasking

Detail-oriented

Problem solving

Customer service

Team collaboration

Flexibility

Tools

Microsoft Office

Excel

Outlook

Property management software

MRI

Job description

The Birches in Chesapeake, VA is seeking a Leasing Associate to join Thalhimer Multifamily. You will support marketing, tours, applications, and day-to-day property operations to create a welcoming community for residents.

Strong customer service, detail orientation, and flexibility are valued, along with proficiency in Microsoft Office and property management software. MRI experience is a plus but not required.