Leasing & Community Experience Specialist

Birchstone Residential; Lewisville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Birchstone Residential is seeking a Leasing Specialist in Texas to support leasing operations and drive occupancy and revenue. You will tour units, screen applicants, process leases, and manage move-ins and move-outs, while delivering outstanding customer service.

You’ll coordinate with the property team, assist with marketing activities, and help maintain online ads and community events to boost engagement and retention.

Qualifications

• One year of leasing, sales, or customer service experience.
• Experience in multi-family property management preferred.
• CLP and Fair Housing certifications preferred but not required.
• Bilingual English/Spanish preferred but not required.

Responsibilities

• Greet prospects, give tours, determine needs, and showcase the community.
• Provide excellent service to current and future residents and build relationships.
• Qualify applicants, process rentals, and verify applications per Fair Housing rules.
• Secure deposits and leases, communicate expirations, and renewals.
• Assist with move-in/move-out procedures and inspections.
• Support community marketing and resident events.

Skills

Leasing

Customer Service

Communication

Time Management

Sales

Education

High School Diploma or Equivalent

Tools

Entrata

Microsoft Office

CRM Software

Job description

Birchstone Residential is seeking a Leasing Specialist in Texas to support leasing operations and drive occupancy and revenue. You will tour units, screen applicants, process leases, and manage move-ins and move-outs, while delivering outstanding customer service.

You’ll coordinate with the property team, assist with marketing activities, and help maintain online ads and community events to boost engagement and retention.