Leasing Associate

Thalhimer Multifamily; Charlottesville (VA); On-site; USD 40,000 - 48,000; Full time

Job summary

Thalhimer is seeking a Leasing Associate for Ivy Garden Apartments in Charlottesville, VA. You will support marketing, tours, applications, and administrative tasks to ensure a smooth leasing process.

You'll deliver outstanding customer service, work well in a fast-paced environment, and collaborate with the Community Manager and team to meet occupancy goals.

Qualifications

• Must be capable of multitasking across leasing and administrative duties.
• Demonstrates strong attention to detail and problem-solving.
• Dependable, flexible, and team-oriented with customer-focused mindset.
• Excellent communication and customer service skills.

Responsibilities

• Marketing & Leasing: assist in attracting residents and promoting the community.
• Customer Engagement: greet prospects, conduct tours, and assist with applications.
• Administrative Support: assist the Community Manager with rent processing and records.
• Customer Service: provide prompt, professional service to residents and applicants.

Job description

Exciting Career Opportunity: Leasing Associate at Ivy Garden in Charlottesville, VA!

Thalhimer is looking to add a talented Leasing Associate to join our Thalhimer Multifamily team at Ivy Garden Apartments in Charlottesville, VA. If you're passionate about providing exceptional customer service and thrive in a dynamic, fast-paced environment, we'd love to meet you!

What You'll Do:

As a Leasing Associate, you will play a key role in the success of our community by assisting with various leasing and administrative functions. Your responsibilities will include:

• Marketing & Leasing: Participate in marketing efforts to attract prospective residents and effectively promote the features and benefits of the community.
• Customer Engagement: Greet prospective residents, conduct tours of available apartments, and assist with the application process to ensure a smooth leasing experience.
• Administrative Support: Assist the Community Manager with ongoing administrative functions, including processing rent payments and maintaining community records.
• Customer Service: Provide excellent customer service to both current and prospective residents, ensuring their needs are met promptly and professionally.

What We're Looking For:

We are looking for someone with a proactive, positive attitude who enjoys working in a team and is comfortable in a fast-paced environment. The ideal candidate will possess:

• The ability to multi-task and handle multiple responsibilities with ease.
• A strong attention to detail and problem-solving skills.
• Dependability and flexibility, with a commitment to working well in a team environment.
• A passion for customer service, and the ability to relate to and engage with people.

Additional Qualifications:

• Proficiency with Microsoft Office, Excel, and Outlook, as well as experience with property management software.
• MRI experience is preferred but not required.
• A genuine desire to make a difference in the community by delivering top-notch service.

Thalhimer is an Equal Opportunity Employer.

What Does Success Look Like? An effective Leasing Associate is an engaging communicator with a talent for building rapport and closing leases. You are detail-oriented, organized, and tech-savvy, with strong sales instincts and a passion for customer service. You understand the market, take pride in your presentation, and always follow through-making sure every prospect feels at home.