Leasing & Resident Experience Consultant - Shoreview

Greco Properties; Shoreview (MN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

100% employer-paid medical and dental

401(k) with company match and PTO

Cell phone and mileage reimbursement

Complimentary fitness center access

Job summary

Greco Properties in Shoreview, MN is seeking a Leasing & Resident Experience Consultant to join our leasing team across three Class A communities totaling more than 600 units. The role blends leasing, sales, resident experience, and problem-solving, guiding prospects from first inquiry through move-in.

You’ll thrive on speed, high standards, and variety, with daily focus on availability, pricing, floorplans, and exceptions.

Qualifications

• Proven success in sales, apartment leasing, luxury residential, or other high‑touch customer-facing roles.
• Strong sales instincts, communication skills, organization, accuracy, and follow‑through.
• Comfort with Microsoft 365 and the ability to learn new systems quickly.
• Reliability, punctuality, curiosity, coachability, and a team‑first mindset.
• Weekend availability based on the leasing schedule.

Responsibilities

• Manage prospects from initial inquiry through tour, application, lease execution, and move‑in.
• Respond quickly, follow up, communicate value, handle objections, and confidently ask for the lease.
• Stay sharp on availability, pricing, floorplans, concessions, amenities, policies, and the market; support renewals and retention.
• Respond to residents with urgency and professionalism; ensure a polished experience from start to finish.
• Screen applications, prepare leasing documents, maintain data, and meet reporting deadlines within Fair Housing requirements.
• Support Airbnb guest experience, keep listings current, coordinate turnover needs, and drive outreach to generate traffic.

Skills

Sales skills

Communication

Organization

Accuracy

Follow-through

Reliability

Punctuality

Curiosity

Coachability

Team oriented

Weekend availability

Tools

Microsoft 365

Job description

Leasing & Resident Experience Consultant

Luxury Apartments | Shoreview, MN | $25-$27/hour + Performance Bonus

Greco is looking for a Leasing & Resident Experience Consultant to join the leasing team at our Shoreview campus, three Class A apartment communities totaling more than 600 units.

This role is a mix of leasing, sales, resident experience, and problem-solving. You'll work with prospects from first inquiry through move-in, help give residents reasons to stay, and keep the details behind the scenes moving. If you like a fast pace, high standards, variety, and being part of a team that gets things done, you'll probably like it here.

Compensation & Benefits

$25-$27/hour plus performance bonus potential.

• 100% employer-paid medical and dental coverage for employees
• 401(k) with company match and Paid Time Off
• Cell phone and mileage reimbursement
• Complimentary access to a state-of-the‑art fitness center

What You'll Do

You'll manage prospects from initial inquiry through tour, application, lease execution, and move-in. That means responding quickly, following up consistently, understanding what matters to each prospect, communicating value, working through objections, and confidently asking for the lease.

You'll stay sharp on availability, pricing, floorplans, concessions, amenities, policies, and the competitive market. You'll also support renewals and resident retention, respond to residents with urgency and professionalism, and help make sure the overall experience stays polished from beginning to end.

Behind the scenes, you'll screen applications, prepare leasing documentation, maintain accurate prospect and leasing information, stay on top of reporting and deadlines, and work within Fair Housing requirements.

You'll also help keep our Airbnb humming by supporting the guest experience, keeping listings current, and coordinating Sparkle and turnover needs. And we don't just wait for leads to come in. You'll help reconnect with prospects, build traffic, create outreach opportunities, and go get the business.

What We're Looking For

You're equal parts salesperson, people person, problem-solver, and organized get‑it‑done type. You care about creating a great experience, but you also know great experiences depend on follow‑up, accuracy, systems, deadlines, and details.

You see what needs to get done and jump in. "Not my job" isn't really a thing here. When you don't know something, your instinct is to use your resources, ask good questions, and figure it out.

Required

• Proven success in sales, apartment leasing, luxury residential, high‑end retail, resident or guest experience, or another high‑touch customer‑facing role
• Strong sales instincts, communication skills, organization, accuracy, and follow‑through
• Comfort with Microsoft 365 and the ability to learn new systems quickly
• Reliability, punctuality, curiosity, coachability, and a team‑first mindset
• Weekend availability based on the leasing schedule

Nice to Have

Multifamily leasing or property management experience, Yardi or EliseAI experience, Fair Housing knowledge, and experience with Canva are all helpful, but not required.

Don't check every preferred box? That's okay. We'd rather find someone with strong sales ability, judgment, curiosity, technology confidence, and follow‑through than someone who happens to already know every system we use.

How We Work

We work hard, celebrate wins, help each other, and hold ourselves to a high standard. We don't believe in micromanaging, but we do believe in accountability, communication, and doing what you say you're going to do.

Not every answer comes with a perfectly written playbook. We're constantly evolving, testing, improving, and looking for a better way to do things. If change energizes you more than it frustrates you, you'll probably fit right in.

About Greco

Greco is a boutique real estate development and property management company with more than 20 years of experience creating and operating distinctive multifamily communities throughout the Twin Cities. We challenge the status quo, obsess over the experience we create, solve problems instead of working around them, and keep looking for ways to be better. We're competitive by nature, driven to Best the Best, and big believers that high expectations and having fun can absolutely coexist.