Leasing & Resident Experience – Assistant Community Manager

Allied Residential; West Richland (WA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive wage based on experience

PTO: 152 hours/year + carry-over + Lon

9 paid holidays

Health benefits

401(k) with employer match

Professional development

Job summary

Allied Residential is seeking an Assistant Community Manager to partner with the Community Manager in daily operations and financial performance of a residential community in Washington. This role handles leasing, rent collection, maintenance coordination, and resident relations to ensure a smooth, well-run property.

You will engage with residents and prospects, inspect units, and assist with reporting, training, and staff supervision while maintaining compliance and strong customer service

Qualifications

• Six months to one year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.

Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Skills

Property management

Customer service

Leadership

Problem solving

Office math

Tools

Microsoft Office Suite

Yardi

RealPage

Job description

Allied Residential is seeking an Assistant Community Manager to partner with the Community Manager in daily operations and financial performance of a residential community in Washington. This role handles leasing, rent collection, maintenance coordination, and resident relations to ensure a smooth, well-run property.

You will engage with residents and prospects, inspect units, and assist with reporting, training, and staff supervision while maintaining compliance and strong customer service