Assistant Community Manager - Resident Experience & Ops

Allied Residential, Inc.; West Richland (WA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

401(k) with employer match

PTO 152 hours per year

9 paid holidays

Life & Disability insurance

Professional development

Job summary

Allied Residential, Inc. is seeking an Assistant Community Manager to partner with the Community Manager in daily operations, ensuring resident satisfaction and strong financial performance.

You will handle leasing, rent collection, and address maintenance and service needs while inspecting units and guiding the team. You will work in a dynamic community environment, supporting residents, prospects, and staff.

Qualifications

• Six months to one year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.
• Must have experience with lease-up properties.

Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Skills

Property management experience

Microsoft Office

Tools

Yardi

RealPage

Job description

Allied Residential, Inc. is seeking an Assistant Community Manager to partner with the Community Manager in daily operations, ensuring resident satisfaction and strong financial performance.

You will handle leasing, rent collection, and address maintenance and service needs while inspecting units and guiding the team. You will work in a dynamic community environment, supporting residents, prospects, and staff.