Leasing & Property Operations Assistant

Fairfield Residential; Chelsea (MA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Paid holidays

Volunteer time off (VTO)

Medical, dental & vision insurance

Flexible spending account

Life insurance

Job summary

Fairfield Residential in Chelsea, MA is seeking an Assistant Community Manager to support property operations, drive resident satisfaction, and ensure financial accuracy. This role is ideal for someone with leasing and marketing experience in multifamily property management.

You will manage rent collection, vendor invoices, and reporting, supervise leasing staff, mentor teammates, and ensure fair housing compliance while delivering excellent service to residents.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of residential leasing, sales, and/or property management experience.
• Leadership and supervising a staff experience preferred.
• Experience using Yardi or other related property management accounting software.
• Strong knowledge of Microsoft Outlook, Word, and Excel.

Responsibilities

• Accounting & Reporting: Collect and post rent, process invoices, and prepare financial reports.
• Complete bank deposits and account reconciliations.
• Use Yardi software for property accounting.
• Customer Service & Leasing: Lease apartments and promote resident satisfaction.
• Respond to resident inquiries and resolve service issues promptly.
• Team Collaboration: Mentor leasing team and support Community Manager.
• Ensure compliance with fair housing laws.

Skills

Residential leasing

Property management

Leadership / Staff supervision

Microsoft Outlook

Microsoft Word

Microsoft Excel

Yardi / property management software

Education

High school diploma or equivalent

Tools

Yardi

Job description

Fairfield Residential in Chelsea, MA is seeking an Assistant Community Manager to support property operations, drive resident satisfaction, and ensure financial accuracy. This role is ideal for someone with leasing and marketing experience in multifamily property management.

You will manage rent collection, vendor invoices, and reporting, supervise leasing staff, mentor teammates, and ensure fair housing compliance while delivering excellent service to residents.