Leasing Professional-Laurel Park

Arnold Grounds Property Management; Missouri; On-site; USD 32,000 - 52,000; Full time

Job summary

Arnold Grounds Apartment Management is seeking a Leasing Agent for Laurel Park Apartments in St. Louis, Missouri. The role focuses on leasing activities, resident relations, application processing, and compliance documentation for income-restricted housing programs.

The ideal candidate has prior multifamily leasing experience, with a strong preference for affordable housing programs (LIHTC, HUD, Section 8). Excellent customer service and organization are essential.

Qualifications

• Experience in multifamily leasing is required.
• Experience with affordable housing programs is preferred.
• Knowledge of LIHTC, HUD, Section 8 and income certifications is desirable.
• Strong organizational and time-management abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Greet prospective residents and conduct community tours.
• Respond to leasing inquiries via phone, email, or walk-ins.
• Process rental applications and assist with screening.
• Verify income, assets, and eligibility for affordable housing programs.
• Maintain applicant and resident files per policy and regulatory requirements.
• Prepare leases, addendums, and move-in paperwork.
• Assist with LIHTC, HUD, Section 8 compliance documentation.
• Support annual and interim recertifications and delinquency notices.
• Provide excellent customer service to residents, applicants, vendors, and visitors.

Skills

Multifamily leasing

Customer service

Communication skills

Organization skills

Attention to detail

Education

High school diploma

Job description

Leasing Agent - Affordable Housing

Laurel Park Apartments | St. Louis, MO
Full-Time

Arnold Grounds Apartment Management is seeking an experienced and customer-focused Leasing Agent to join the team at Laurel Park Apartments in St. Louis, Missouri. The ideal candidate will have prior multifamily leasing experience, with a strong preference for candidates who have worked in affordable housing, LIHTC, HUD, or other income-restricted housing programs.

The Leasing Agent will support the Community Manager with leasing activities, resident relations, application processing, compliance documentation, and the overall day-to-day operation of the leasing office.

Key Responsibilities

• Greet prospective residents and provide professional tours of the community and available apartment homes.

• Respond promptly to telephone, email, online, and walk-in leasing inquiries.

• Process rental applications, obtain required documentation, and assist with applicant screening.

• Assist with verifying household income, assets, and other eligibility documentation required for affordable housing programs.

• Maintain accurate and organized applicant and resident files in accordance with company and regulatory requirements.

• Assist with LIHTC, HUD, Section 8, and other affordable housing compliance documentation, as applicable to the property.

• Prepare leases, addendums, move-in paperwork, and other required resident documentation.

• Follow up with prospects and maintain accurate leasing traffic and availability records.

• Assist residents with questions, concerns, work-order requests, and general property-related matters.

• Support annual and interim recertification processes as needed.

• Assist with delinquency notices, resident communications, and other administrative responsibilities.

• Maintain a professional and welcoming leasing office and provide excellent customer service to residents, applicants, vendors, and visitors.

• Follow Fair Housing requirements and all company policies and procedures.

• Work closely with the Community Manager and maintenance team to support occupancy, resident retention, and overall property performance.

Qualifications

• Previous multifamily leasing experience required.

• Affordable housing experience strongly preferred.

• Working knowledge of LIHTC, HUD, Section 8, income certifications, and/or affordable housing compliance is highly desirable.

• Strong organizational skills with the ability to manage a high volume of paperwork and deadlines.

• Excellent written and verbal communication skills.

• Strong customer-service and resident-relations skills.

• Ability to maintain confidentiality when handling applicant and resident information.

• Comfortable working with property management software, Microsoft Office, email, and online leasing systems.

• Ability to work independently while also functioning effectively as part of an onsite team.

• Knowledge of Fair Housing laws and regulations.

• High school diploma or equivalent required.

What We Are Looking For

The successful candidate will be organized, dependable, professional, and detail-oriented, with the ability to balance leasing goals with the documentation and compliance requirements associated with affordable housing. This position requires someone who can communicate effectively with a diverse resident population while maintaining accuracy, professionalism, and a strong sense of urgency.

Join Our Team

Arnold Grounds Apartment Management is an Equal Opportunity Employer.