Leasing Manager — Team Leader for Occupancy Growth

ResProp Management; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision Benefits

401(k) retirement plan

Paid Time Off

Discounted rent at ResProp properties

Profit Sharing

Job summary

ResProp Management, a multi-family property management company, seeks a Leasing Manager to lead a team of leasing consultants in Jacksonville, FL. You will drive occupancy, oversee tenant onboarding, and partner with property owners to optimize performance.

You will post rents, manage ledgers, handle lease documentation, and coordinate tours from showing to move-in while ensuring an outstanding resident experience and adherence to company policies and local regulations.

Qualifications

• At least one year of leasing experience in residential property management.
• Able to work a varied schedule including weekends and holidays as required.
• Cheerful attitude and focused on customer service.
• Strong written and verbal communication skills.
• Tech savvy - able to learn/work with property management applications.
• Strength in Sales / Leasing / Closing / Delinquency Management / Renewal Management.

Responsibilities

• Lead leasing consultants by applying creative sales strategies to motivate the team and reach occupancy goals.
• Maintain resident ledgers including posting rent payments and issuing charges, concessions and final account statements.
• Initiate all necessary lease violations, late rent notices, and evictions as needed.
• Assist Property Manager with accounting month end.
• Assist with the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting apartments to ensure a great move-in experience.
• Understand the value of the property features as they relate to the prospective resident's needs.
• Support occupancy and retention goals by following up with potential and current residents.
• Build relationships with residents through courteous and timely response to needs and concerns.
• Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve issues.
• Work with teammates to plan and organize resident events.
• Train and develop other teammates (provide on-the-job training to leasing consultants and schedules company training).
• Visually inspect/prepare the entire property daily for cleanliness and curb appeal.
• Responsible for in-house bad debt collections.
• Assist in managing the client/owner relationship by meeting with owners and updating on performance.
• Process resident move-outs by reviewing lease terms and fees and processing disposition.

Skills

Sales

Leasing

Closing

Customer service

Communication

Team leadership

Delinquency management

Renewal management

Tech savvy

Education

Bachelor's degree

Job description

ResProp Management, a multi-family property management company, seeks a Leasing Manager to lead a team of leasing consultants in Jacksonville, FL. You will drive occupancy, oversee tenant onboarding, and partner with property owners to optimize performance.

You will post rents, manage ledgers, handle lease documentation, and coordinate tours from showing to move-in while ensuring an outstanding resident experience and adherence to company policies and local regulations.