Leasing Manager: Drive Occupancy & Resident Experience

TRG Management Company; Florida; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base Salary + Performance Bonus

Medical, dental, vision, legal, FSA, &

commuter benefits

Employer Matching 401k

Employee Engagement and Wellness

Company-paid PTO

Tuition Reimbursement

Job summary

TRG Management is seeking a Community Manager in Florida to lead leasing, maintain occupancy, and embody the TRG brand across residents and teams. You will plan resident events to enhance living experiences at our communities.

You will track KPIs, collaborate with fellow property teams, and drive initiatives that boost satisfaction and retention. The role offers base salary with bonus, comprehensive benefits, and professional development opportunities.

Responsibilities

• Ensures achievement of the community’s leasing and occupancy goals.
• Represent the TRG brand by embodying our mission, vision, and values – and infusing them into resident programs and relations
• Goes beyond expectations to make living at your community relaxed, easy, and unlike any other apartment experience.
• Plan resident events, activities, and loyalty programs that can help add value to your community and drive incremental revenue
• Manage resident communication initiatives, effectively identifying and sharing meaningful information
• Keep your finger on the pulse of resident satisfaction levels to make sure we are delivering exceptional service to our customers and residents.
• Update and monitor key performance indicators that measure traffic activity, closing ratios, application and leasing signing, resident satisfaction, move-ins/move-outs, and renewal rates, along with other key community metrics
• Research and help establish programs for each phase of the resident lifecycle — from application process to lease signing to renewal
• Maintain a database of proven best practices for resident experience programs
• Guide your team in the creation of meaningful resident experience programs by creating tactical plans and evaluating community performance
• Inspire your community colleagues to continually strengthen resident event strategies
• Partner with teams from other communities to deepen the company’s relationship with residents and achieve resident retention goals
• Serve as a go-to resource for residents and community teams

Job description

TRG Management is seeking a Community Manager in Florida to lead leasing, maintain occupancy, and embody the TRG brand across residents and teams. You will plan resident events to enhance living experiences at our communities.

You will track KPIs, collaborate with fellow property teams, and drive initiatives that boost satisfaction and retention. The role offers base salary with bonus, comprehensive benefits, and professional development opportunities.