Leasing Manager — Drive Occupancy & Resident Experience

Thrivecos; Columbus (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Retirement plan with company match

Health benefits

Philanthropic opportunities

Parental and family leave

Job summary

Thrive Companies in Columbus, OH is seeking a Leasing Manager to lead day-to-day leasing operations and deliver an exceptional resident experience. You will oversee tours, inquiries, and move-ins while guiding the leasing team to achieve occupancy and revenue goals.

The role requires weekend availability, strong knowledge of Fair Housing, and proficiency with Entrata or similar PMS. You will collaborate with the Property Manager to renew leases, manage move-ins, and maintain presentation

Qualifications

• Previous apartment leasing experience required.
• Leadership or supervisory experience preferred.
• Strong knowledge of Fair Housing and leasing practices.
• Excellent communication, organization, and problem-solving skills.
• Experience with Entrata or similar property management software preferred.
• Customer-service focused with a positive, solution-oriented attitude.

Responsibilities

• Lead all leasing activities from inquiry through move-in, handle walk-in traffic, tours, phone calls, and prospect follow-up.
• Generate leases and ensure documentation is accurate and timely; conduct lease approvals.
• Monitor the leasing pipeline and ensure timely follow-up; deliver exceptional customer service and assist with resident retention.
• Assist with the renewal process by proactively contacting residents, presenting renewal offers, overcoming objections and maximizing retention.
• Serve as a point of contact for residents visiting the leasing office; resolve concerns professionally or escalate to the Property Manager.

Skills

Leasing experience

Leadership experience

Fair Housing knowledge

Communication skills

Property management software

Customer service oriented

Tools

Entrata

Job description

Thrive Companies in Columbus, OH is seeking a Leasing Manager to lead day-to-day leasing operations and deliver an exceptional resident experience. You will oversee tours, inquiries, and move-ins while guiding the leasing team to achieve occupancy and revenue goals.

The role requires weekend availability, strong knowledge of Fair Housing, and proficiency with Entrata or similar PMS. You will collaborate with the Property Manager to renew leases, manage move-ins, and maintain presentation