Leasing & Experience Specialist

The Scion Group; Lawrence (KS); On-site; USD 35,000 - 52,000; Full time

Job summary

The Scion Group is seeking an Experience Team Member (ETM) at a property in Lawrence, KS. This role blends marketing, relationship building, administration and customer service to elevate resident experiences.

You will assist with tours, support sales efforts, coordinate maintenance, and help plan community events in a fast-paced, collegiate environment. The role demands strong communication, reliability and teamwork.

Qualifications

• Customer-centric mindset.
• Agility & flexibility with a frequently changing environment.
• Great communication & interpersonal skills with a diverse population.
• Reliability & self-discipline.
• Availability to work during summer, holidays, and Turn periods.

Responsibilities

• Provide community and amenity tours and prioritize customer interactions.
• Support sales initiatives and relay feedback on barriers to management.
• Execute engagement initiatives and assist with social media and marketing messaging.
• Assist with planning and promoting customer experience events and campaigns.
• Represent the community professionally in and out of the office.
• Log, file and retrieve customer packages and maintain office organization.

Skills

Customer service

Interpersonal skills

Sales

Marketing

Administration

Job description

The Scion Group is seeking an Experience Team Member (ETM) at a property in Lawrence, KS. This role blends marketing, relationship building, administration and customer service to elevate resident experiences.

You will assist with tours, support sales efforts, coordinate maintenance, and help plan community events in a fast-paced, collegiate environment. The role demands strong communication, reliability and teamwork.