Leasing & Customer Support Specialist

General Services Corp.; Richmond (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, Dental & Vision

401(k) Plan

Rental Discount—25%

Paid Holidays & Vacation

Health Savings Account

Maternity Leave

Care Assistance

Disability Insurance

Pet Insurance

Identity Theft Protection

Legal Resources

Job summary

General Services Corporation (GSC) is seeking an assistant to support apartment community management. You will show apartments to secure leases and contribute to occupancy and resident satisfaction while handling leasing paperwork.

Responsibilities include answering service lines, processing invoices, and maintaining inventory. Strong customer service and basic office skills are essential, with a high school diploma and preferred warehouse experience.

Qualifications

• High School Diploma or equivalent.
• One year of general office work in a computerized environment including customer service and multi-line telephone system.
• Warehouse inventory experience preferred.

Responsibilities

• Answer all service lines.
• Record and assign work orders with the proper HazCom, Environmental, and Work Practice Training.
• Process invoices to bill residents for service calls.
• Collect call sheets from service technicians daily.
• File service requests and report service call backlog weekly.
• Prepare overtime reports for the Service Supervisor and keep areas clean and secure.

Skills

Customer service

Multi-line phone

Office administration

Education

High School Diploma or equivalent

Tools

Microsoft Word/Excel

Job description

General Services Corporation (GSC) is seeking an assistant to support apartment community management. You will show apartments to secure leases and contribute to occupancy and resident satisfaction while handling leasing paperwork.

Responsibilities include answering service lines, processing invoices, and maintaining inventory. Strong customer service and basic office skills are essential, with a high school diploma and preferred warehouse experience.