Leasing & Customer Care Specialist

General Services Corporation (GSC); Richmond (VA); On-site; USD 24,000 - 40,000; Full time

Benefits offered by this job

Health coverage

401(k) retirement plan

Paid holidays

Paid vacation

Vision coverage

Job summary

General Services Corporation (GSC) seeks an assistant to help manage an apartment community, showing apartments and pursuing leases while maintaining occupancy and resident satisfaction. The role includes processing leasing paperwork and supporting service coordination.

The position requires a high school diploma and at least one year of general office experience, including customer service and multi-line phones. MS Word/Excel skills and a valid driver’s license are preferred.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: One year of general office work including customer service and multi-line phone system.
• Warehouse inventory experience preferred.

Responsibilities

• Answer all service lines.
• Record and assign work orders to employees with required training.
• Process invoices to bill residents for service calls.
• Collect call sheets from service technicians daily.
• File service requests and report backlog weekly.
• Maintain control of service inventory and pull parts from warehouse.
• Submit restocking reports weekly and track parts on order.
• Ensure keys are signed out and locked up at closing.

Skills

Customer service

Multi-line phone system

Office software

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

General Services Corporation (GSC) seeks an assistant to help manage an apartment community, showing apartments and pursuing leases while maintaining occupancy and resident satisfaction. The role includes processing leasing paperwork and supporting service coordination.

The position requires a high school diploma and at least one year of general office experience, including customer service and multi-line phones. MS Word/Excel skills and a valid driver’s license are preferred.