Leasing Consultant – Bonus Eligible & Resident Retention

General Services Corp.; Richmond (VA); Sur place; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Health, Dental, and Vision Coverage

401(k) Retirement Savings Plans

25% Employee Rental Discount at any G

Paid Holidays, Paid Sick and Paid Vaca

Health Savings Account with Match

Maternity Leave

Employee and Dependent Care Assistance

Short-and Long-Term Disability

Life, Critical Illness, Accident, and

Résumé du poste

General Services Corporation (GSC) is hiring for a Leasing Agent to show apartments and secure leases, aiming to keep occupancy high and ensure resident satisfaction. The role emphasizes greeting customers, converting prospects, preparing leases, and conducting move-in orientations.

Requirements include a High School Diploma and outstanding sales ability; one year of leasing experience is preferred. Benefits include health coverage, a 401(k), and a rental discount at GSC properties.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Outstanding sales ability in a computerized environment.
• Preferred: One year of leasing experience.

Responsabilités

• Leasing apartments at optimum rent levels and keeping vacancies to a minimum.
• Greet customers by standing and smiling.
• Convert walk-in prospects into secured leases.
• Convert telephone calls and emails to appointments.
• Maintain a waiting list and follow up on waiting list applicants.
• Follow up on Guest Cards by letter, telephone, and email.
• Screen applicants to include requesting and reviewing credit reports, employment references, and rental references.
• Prepare leases
• Conduct Move-in orientations
• Maintain Move-in List
• Handle subleases, renewals, extensions, and vacating notices.
• Follow through on Rent Increase Letters and maintain files.
• Prepare prospect kits, move-in kits, move-out kits and other promotional materials as needed.
• Promote Preferred Employer Plan.
• Maintain the Resident Renewal Program.
• Proactively solicit residents’ input and opinions regarding their residency in our community.
• Make recommendations regarding resident programs and/or policies to Management.
• Strategize to maximize resident retention.
• Facilitate a resident environment that permits peaceful and quiet enjoyment.
• Work in partnership with our residents and the community at large to determine solutions and to accomplish goals.
• Leasing Office Operations
• Assist managers and other staff members as requested.
• Maintain a customer focused and attractive appearance in the leasing office and model; plants, accessories, and furnishings.
• Handle daily file maintenance.
• Maintain postage, office, and forms supplies.
• Handle regular and overnight mail.
• Answer telephones.
• Arrange utility connections and disconnections and maintaining the utility ledger.
• Walk vacant and inspect ready units as necessary.
• Walk the property and perform property work as needed.
• Follow up on general complaints including pet violations, resident handbook violations, auto violations, noise violations, and other miscellaneous resident complaints in compliance with the Customer Service Program and philosophy.
• Collect delinquent rent.
• Check apartments for skips using the delinquency as a reference.
• Handle move-out processing.
• Work on social and other promotional events.
• Other duties as assigned.

Connaissances

Sales ability

Formation

High School Diploma

Description du poste

General Services Corporation (GSC) is hiring for a Leasing Agent to show apartments and secure leases, aiming to keep occupancy high and ensure resident satisfaction. The role emphasizes greeting customers, converting prospects, preparing leases, and conducting move-in orientations.

Requirements include a High School Diploma and outstanding sales ability; one year of leasing experience is preferred. Benefits include health coverage, a 401(k), and a rental discount at GSC properties.