Leasing Consultant — End-to-End Tenant Experience

TRG Management Company; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary + Bonus

Medical/dental/vision

Life and disability insurance

401(k) matching

PTO

Tuition reimbursement

Job summary

TRG Management is seeking a Leasing Consultant for Town Triangle Crossing in Milwaukee, WI. You will work with the property management team to provide residents with outstanding service, process applications, show model units, and guide prospects through leasing steps.

The ideal candidate has a high school diploma and at least two years of customer service or hospitality experience; leasing experience is a plus. Proficiency with MS Office and strong communication are essential.

Qualifications

• High school diploma or equivalent preferred.
• At least 2 years in customer service, hospitality, or multifamily real estate.
• Previous leasing experience is a plus, not required.
• Strong customer service orientation and presenting abilities.
• Proficiency with MS Office (Word/Excel/PowerPoint).

Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size/layout and lease terms.
• Fill out the lease form or agreement and collect the security deposit.
• Periodically inspect the state of the property and arrange maintenance.
• Compile a list of available rental units.
• Identify potential prospects.
• From start to finish, manage the leasing/renewal process.
• Provide exceptional customer service and build good resident relations.
• Answer incoming calls and voicemails professionally and promptly.
• Request prospects fill out applications and deposits per policy.
• Process applications for approvals and update availability reports.
• Submit completed applications for approval and follow up with candidates.
• Ensure apartment is ready for move-in on scheduled date.
• Follow up with prospects who did not close and redirect if needed.
• Monitor local market trends and update property comparables.

Skills

Customer service

Hospitality

Real estate leasing

Education

High school diploma

Tools

MS Office Suite

Job description

TRG Management is seeking a Leasing Consultant for Town Triangle Crossing in Milwaukee, WI. You will work with the property management team to provide residents with outstanding service, process applications, show model units, and guide prospects through leasing steps.

The ideal candidate has a high school diploma and at least two years of customer service or hospitality experience; leasing experience is a plus. Proficiency with MS Office and strong communication are essential.