Leasing Consultant - Town Triangle Crossing

TRG Management Company; Milwaukee (WI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Salary + Bonus

Medical/dental/vision

Life and disability insurance

401(k) matching

PTO

Tuition reimbursement

Job summary

TRG Management is seeking a Leasing Consultant for Town Triangle Crossing in Milwaukee, WI. You will work with the property management team to provide residents with outstanding service, process applications, show model units, and guide prospects through leasing steps.

The ideal candidate has a high school diploma and at least two years of customer service or hospitality experience; leasing experience is a plus. Proficiency with MS Office and strong communication are essential.

Qualifications

• High school diploma or equivalent preferred.
• At least 2 years in customer service, hospitality, or multifamily real estate.
• Previous leasing experience is a plus, not required.
• Strong customer service orientation and presenting abilities.
• Proficiency with MS Office (Word/Excel/PowerPoint).

Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size/layout and lease terms.
• Fill out the lease form or agreement and collect the security deposit.
• Periodically inspect the state of the property and arrange maintenance.
• Compile a list of available rental units.
• Identify potential prospects.
• From start to finish, manage the leasing/renewal process.
• Provide exceptional customer service and build good resident relations.
• Answer incoming calls and voicemails professionally and promptly.
• Request prospects fill out applications and deposits per policy.
• Process applications for approvals and update availability reports.
• Submit completed applications for approval and follow up with candidates.
• Ensure apartment is ready for move-in on scheduled date.
• Follow up with prospects who did not close and redirect if needed.
• Monitor local market trends and update property comparables.

Skills

Customer service

Hospitality

Real estate leasing

Education

High school diploma

Tools

MS Office Suite

Job description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid‑rises, high‑rises, luxury rentals, and single‑family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description

We’re actively seeking a Leasing Consultant for Town Triangle Crossing. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants' commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.

Essential Functions and Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fill out the lease form or agreement and collect the security deposit.
• Periodically inspect the state of the property and make arrangements for essential maintenance.
• Compile a list of available rental units.
• Identify potential prospects.
• From start to finish, manage the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answer incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Process applications for approvals and update the availability report (for example, a credit check, rental history, and so on). Submit completed applications for approval to the Community Manager and follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move‑in date.
• Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitor local market trends and update property comparables to keep an eye on what our competitors are doing.

The Ideal Candidate Will Possess

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, conventional or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Benefits As a TRG Management Employee

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer‑paid life and disability insurance.
• Employer Matching 401(k).
• Employee Engagement and Wellness programs.
• Company‑paid PTO.
• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer. We are a Drug‑Free Workplace.