Leasing Consultant: Drive Occupancy & Stellar Resident Experience

Venterra Realty; Lexington (KY); On-site; USD 30,000 - 42,000; Full time

Job summary

Venterra Realty is seeking a Leasing Consultant to drive occupancy at Steeplechase in Lexington, KY. You will convert leads, showcase premium units, and negotiate lease terms while collaborating with marketing and operations to maximize revenue and resident satisfaction.

The role requires 1–3 years in sales, leasing, or customer service, with a preference for multifamily experience. Weekend availability and a high school diploma are expected.

Qualifications

• 1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
• Proficiency in CRM tools preferred.
• Strong negotiation and communication skills.

Responsibilities

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
• Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
• Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
• Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
• Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
• Maintain tour routes and show units to leave a lasting positive impression on prospects.
• Deliver a seamless, world-class move-in experience that exceeds resident expectations.
• Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.

Skills

CRM tools

Negotiation

Communication

Sales experience

Education

High school diploma

Some college

Tools

CRM software

Job description

Venterra Realty is seeking a Leasing Consultant to drive occupancy at Steeplechase in Lexington, KY. You will convert leads, showcase premium units, and negotiate lease terms while collaborating with marketing and operations to maximize revenue and resident satisfaction.

The role requires 1–3 years in sales, leasing, or customer service, with a preference for multifamily experience. Weekend availability and a high school diploma are expected.