Leasing Consultant

Venterra Realty (Canada) Inc.; Lexington (KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Venterra Realty is seeking a Leasing Consultant to maximize occupancy and deliver an exceptional resident experience at Steeplechase. You will convert leads, show units, and foster strong resident relationships while collaborating with marketing initiatives to drive revenue.

You should have 1–3 years in sales or leasing, strong negotiation and communication skills, and the ability to work weekends. A high school diploma is required, with some college preferred.

Qualifications

• 1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
• Proficiency in CRM tools preferred.
• Strong negotiation and communication skills.
• Ability to work weekends and a flexible schedule as needed.
• Highschool diploma or equivalent required.
• Some college preferred.

Responsibilities

• Lease units by converting leads into leases using rapport and effective sales techniques, promoting premium units and rentables, and securing favorable terms.
• Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM.
• Increase renewal rates by nurturing resident relationships and addressing concerns.
• Monitor local rental trends and competitor pricing to inform sales strategies.
• Engage with marketing, resident events, and social media to boost occupancy and brand visibility.
• Show units and deliver a seamless move-in experience that exceeds expectations.
• Provide exceptional customer service, addressing concerns with professionalism and empathy to foster a welcoming community.

Skills

Sales experience

Negotiation

Communication

CRM tools

Education

High school diploma or equivalent

Some college

Tools

CRM software

Job description

ROLE: Leasing Consultant

REPORTS TO: Community Manager

LOCATION: Steeplechase

THE OPPORTUNITY

Drive revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents.

KEY RESPONSIBILITIES:

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
• Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
• Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
• Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
• Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
• Maintain tour routes and show units to leave a lasting positive impression on prospects.
• Deliver a seamless, world-class move-in experience that exceeds resident expectations.
• Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.

CANDIDATE PROFILE

• 1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
• Proficiency in CRM tools preferred.
• Strong negotiation and communication skills.
• Ability to work weekends and a flexible schedule as needed.
• Highschool diploma or equivalent required.
• Some college preferred.

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and award-winning company culture at Venterra.com.

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

Work Authorization Requirement:

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.