Leasing Consultant — Affordable Housing & Resident Retention

Housing Trust Group, LLC; Miami (FL); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Housing Trust Group, LLC is seeking a Leasing Consultant in Miami to implement the leasing and marketing program, promote a positive image of the community, and assist management with resident programs and retention.

You will greet prospects, tour the community, process applications, type leases, and ensure paperwork is completed prior to move-in, while also documenting contacts and supporting marketing efforts.

Qualifikationen

• High school education or equivalent required.
• Ability to read, write, and comprehend English.
• Mathematical skills to calculate prorations.
• Excellent telephone and communication skills.
• Apartment management and/or sales experience is required.

Aufgaben

• Maintain detailed knowledge of the apartment community and its amenities.
• Provide a daily inspection of show apartments and model appearance.
• Handle all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, typing leases, following up with prospects, and obtaining signatures for completion of leases and paperwork prior to move-in.
• Consistently document prospect phone and email contacts; accurately complete the market survey.
• Maintain an acceptable closing ratio.
• Collect and secure rental payments.
• Produce reports in a timely, accurate, and complete manner, including the monthly market survey, locator log, and commission sheets.
• Assist in marketing; monitor the accuracy of advertisements and take appropriate action to correct them; accurately and consistently document traffic marketing sources; assist in leasing events and promotions; and assist in weekly outreach community marketing.
• Post to approved advertising sources daily as directed.
• Maintain organized community office files.
• Maintain working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management.
• Assist in the inspection of vacant apartments and take appropriate action to prepare them for leasing.
• Promote resident retention by assisting with the renewal program.
• Report any observed maintenance problems.
• Adhere to and comply with company safety policies and rules, and utilize safety appliances as required.
• Be consistently courteous and helpful to residents, prospective residents, and co-workers.
• Be available for overtime, weekend, holiday, and evening work with supervisor’s approval.

Kenntnisse

Excellent telephone skills

Communication skills

Sales experience

Customer service orientation

Ausbildung

High school education

English literacy

Math/proration skills

Apartment management experience

Jobbeschreibung

Housing Trust Group, LLC is seeking a Leasing Consultant in Miami to implement the leasing and marketing program, promote a positive image of the community, and assist management with resident programs and retention.

You will greet prospects, tour the community, process applications, type leases, and ensure paperwork is completed prior to move-in, while also documenting contacts and supporting marketing efforts.