Affordable Housing Leasing & Marketing Coordinator

HTG Management LLC; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Housing Trust Group in Miami is seeking a motivated Leasing Consultant to promote our apartment communities and support resident programs and retention. You will manage resident interactions, tours, leasing paperwork, and follow-up communications with prospects to maximize occupancy and satisfaction.

The role requires strong English communication, prior apartment management or sales experience, and the ability to work flexible hours, including weekends or evenings as needed.

Qualifications

• High school education or equivalent.
• Ability to read, write, and comprehend the English language.
• Apartment management and/or sales experience is required.
• Excellent telephone and communication skills.

Responsibilities

• Maintain detailed knowledge of the apartment community and its amenities.
• Provide a daily inspection of show apartments and model appearance.
• Handle all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, typing leases, following up with prospects, and obtaining signatures for completion of leases and paperwork prior to move-in.
• Consistently document prospect phone and email contacts; accurately complete the market survey.
• Maintain an acceptable closing ratio.
• Collect and secure rental payments.
• Produce reports in a timely, accurate, and complete manner, including the monthly market survey, locator log, and commission sheets.
• Assist in marketing; monitor the accuracy of advertisements and take appropriate action to correct them; accurately and consistently document traffic marketing sources; assist in leasing events and promotions; and assist in weekly outreach community marketing.
• Post to approved advertising sources daily as directed.
• Maintain organized community office files.
• Maintain working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management.
• Assist in the inspection of vacant apartments and take appropriate action to prepare them for leasing.
• Promote resident retention by assisting with the renewal program.
• Report any observed maintenance problems.
• Adhere to and comply with company safety policies and rules, and utilize safety appliances as required.
• Be consistently courteous and helpful to residents, prospective residents, and co-workers.
• Be available for overtime, weekend, holiday, and evening work with supervisor’s approval.

Skills

Reading & writing

Communication skills

Sales experience

Multitasking

Education

High school education or equivalent

Job description

Housing Trust Group in Miami is seeking a motivated Leasing Consultant to promote our apartment communities and support resident programs and retention. You will manage resident interactions, tours, leasing paperwork, and follow-up communications with prospects to maximize occupancy and satisfaction.

The role requires strong English communication, prior apartment management or sales experience, and the ability to work flexible hours, including weekends or evenings as needed.