Leasing Consultant

Acento Real Estate Partners; Stone Mountain (GA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short & long-term disability

Life insurance

Paid time off

Paid holidays

401(k) with employer match

Quarterly bonuses

Leasing commission & renewal bonus

Employee referral program

Job summary

Acento Real Estate Partners seeks a motivated Leasing Consultant to greet prospective residents, conduct property tours, and help applicants through the application and leasing process. You will manage move-ins, coordinate documentation, and ensure a welcoming community environment.

The role emphasizes exceptional customer service, thorough knowledge of property management systems, and the ability to close leases in a fast-paced setting. Great teamwork and organizational skills are essential.

Qualifications

• Greet prospective residents and conduct property tours.
• Qualify prospects, assist with applications, and process background/credit checks.
• Prepare lease agreements and move-in packages; ensure units are ready.
• Respond to resident service requests with exceptional service.
• Maintain an organized leasing office and tour-ready common areas.
• Use property management software (OneSite or MRI) to track traffic and availability.

Responsibilities

• Greet prospective residents, conduct tours, and match applicants to homes.
• Qualify prospects, assist with applications, and complete background/credit checks.
• Prepare lease documents and move-in packages; inspect units before move-in.
• Respond to resident requests and maintain high levels of customer service.
• Keep the leasing office organized and the community inviting.
• Track occupancy data using OneSite or similar software.

Skills

Leasing experience

Customer service

Close leases

Interpersonal skills

Bilingual Spanish & English

Education

High school diploma or GED

Bachelor's degree in Marketing/Sales/Advertising preferred

Tools

OneSite

MRI

Microsoft Office

Job description

At Acento Real Estate Partners, we believe that great communities start with great people - we're proud to be a certified Great Place to Work. Our mission is to create vibrant, inclusive spaces where residents feel at home, and our team members feel empowered to grow.

Headquartered in the Washington, DC area, Acento is a leading property operations and investment management company specializing in multifamily communities in Hispanic markets and Workforce Housing. Since 2002, we've built a strong reputation for excellence in real estate development, acquisition, and management.

We're growing and have an immediate opening for a motivated, customer-focused Leasing Consultant to join our team. If you're passionate about helping people find their perfect home and thrive in a fast-paced, team-oriented environment, this role is for you!

What You'll Be Doing:

• Leasing & Tours: Greet prospective residents, conduct property tours, showcase apartment features, and match potential residents with the perfect home.
• Sales Process: Qualify prospects, assist with applications, and process background and credit checks to support timely lease signings and move-ins.
• Move-In Coordination: Prepare lease agreements and move-in packages, inspect apartments before move-in, and ensure all units are in excellent condition.
• Customer Service: Respond to resident service requests, answer incoming calls, and provide exceptional support to current and prospective residents.
• Daily Operations: Maintain an organized leasing office and ensure all community common areas are clean, inviting, and tour-ready.
• System Management: Use property management software (OneSite or similar) to track leasing traffic, manage availability, and maintain resident data.

What You'll Bring:

• High school diploma or GED required (Bachelor's degree in Marketing, Sales, or Advertising preferred)
• At least 1 year of leasing experience required
• Familiarity with property management systems like OneSite, MRI, or similar platforms
• Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
• Outstanding interpersonal and communication skills with a strong ability to close leases
• Solid understanding of property management principles and customer service
• Strong organizational skills and attention to detail
• Bilingual in Spanish & English is a plus!

Why You'll Love Working With Us:

• Medical, dental, and vision insurance with Health Reimbursement Account (HRA) partially paid by employer
• Short & long-term disability + life insurance at no cost to you
• 18daysPaid time Off
• 11.5daysPaid Holidays
• Employee Assistance Plan (EAP)
• 401(k) with 4% employer match
• Eligible for quarterly bonuses
• Leasing commission & renewal bonus
• Employee referral program