Leasing Consultant

Northland; Marlborough (SC); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Competitive Bonus Programs

401(k) + Company Match

Generous PTO (including birthdays &amp

well-being time)

Job summary

Northland is seeking a motivated Leasing Consultant to join our team at the Standard on James Island, Charleston area. The role focuses on apartment leasing, resident tours, and community-focused marketing while delivering top-tier customer experiences to residents and prospects.

Responsibilities include handling inbound and outbound calls, balancing walk-ins and appointments, and supporting the onsite team with daily tasks.

Qualifications

• Experience in sales or customer service is required.
• Ability to multitask and manage time effectively with deadlines.
• Strong communication and collaboration with residents, vendors, and colleagues.
• Weekend shifts may be required and discussed in interview.
• Travel may be required to assist other properties or attend training.
• May be required to operate a golf cart on property.

Responsibilities

• Lease apartments and tour prospective residents.
• Assist in resident retention and satisfaction initiatives.
• Manage inbound and outbound calls and greet walk-ins; schedule appointments.
• Support onsite team with daily tasks and community marketing activities.
• Maintain professional standards when interacting with residents, vendors, and guests.

Skills

Sales experience

Customer service

Multitasking

Communication skills

Weekend shifts

Travel readiness

Golf cart operation

Job description

About the Community

The Standard is a 280-unit community on the James Island in Charleston, SC. Residents at the Standard can enjoy the many amenities, such as a resort-style saltwater pool with tanning ledge, 24-hour fitness center, gourmet demonstration kitchen, and outdoor gas grilling and picnic area.

About the Role

Northland is looking for a motivated Leasing Consultant to join our team. The Leasing Consultant represents Northland by delivering a top-tier customer experience to residents and prospects. In this role, responsibilities include, but are not limited to, apartment leasing, touring prospective residents, current resident retention, and satisfaction, as well as community-focused marketing. The day-to-day will consist of managing inbound and outbound calls, multi-tasking to balance walk-ins and scheduled appointments, and supporting the onsite team with other tasks as needed.

Northland's leasing team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, leasing team members will assist on weekends as needed.

Qualifications & Requirements

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Previous sales or customer service experience is required.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with employees, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.
• Travel may be required to assist other properties as needed, or to attend training classes.
• May be required to operate a golf cart to travel around the property.

Physical Requirements

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights

• Competitive Bonus Programs
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Educational & Vocational Assistance
• Employee Assistance Program

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.