Leasing Consultant

Northland; Rio Rancho (NM); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive Bonus Programs

401(k) + Company Match

Generous PTO (including birthdays &amp

Employee Apartment Discounts

Educational & Vocational Assis

Employee Assistance Program

Job summary

Northland is seeking a motivated Leasing Consultant to join The Links at High Resort in Rio Rancho, NM. You will lease apartments, tour prospects, retain residents, and support community marketing while delivering top-tier customer service.

Day-to-day duties include handling inbound/outbound calls, managing walk-ins and scheduled tours, and coordinating with onsite team. Weekend shifts may be required during peak leasing periods.

Qualifications

• Previous sales or customer service experience is required.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with employees, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.

Responsibilities

• Lease apartments and tour prospective residents.
• Retain current residents and ensure satisfaction.
• Assist with community-focused marketing and outreach.
• Manage inbound and outbound calls and balance walk-ins with scheduled appointments.
• Support onsite team with day-to-day tasks as needed.

Skills

Customer service experience

Multitasking

Communication skills

Weekend shifts

Job description

Northland is a privately held real estate private equity firm with core competencies in the acquisition, development, management, and long-term ownership of multifamily and mixed-use real estate throughout the United States.

About the Community:

The Links at High Resort is a 301-unit apartment community, located in Rio Rancho, NM. Residents at this community have access to top-tier amenities, including two resort-style swimming pools, a fully equipped 24-hour fitness center, a dog park, and BBQ picnic areas perfect for outdoor gatherings.

About the Role:

Northland is looking for a motivated Leasing Consultant to join our team. The Leasing Consultant represents Northland by delivering a top-tier customer experience to residents and prospects. In this role, responsibilities include, but are not limited to, apartment leasing, touring prospective residents, current resident retention, and satisfaction, as well as community-focused marketing. The day-to-day will consist of managing inbound and outbound calls, multi-tasking to balance walk-ins and scheduled appointments, and supporting the onsite team with other tasks as needed.

Northland's leasing team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, leasing team members will assist on weekends as needed.

Qualifications & Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Previous sales or customer service experience is required.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with employees, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.

Benefits Highlights:

• Competitive Bonus Programs
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Educational & Vocational Assistance
• Employee Assistance Program

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.