Leasing Consultant

Northland; Charleston (SC); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive Bonus Programs

401(k) + Company Match

Generous PTO (including birthdays &amp

Educational & Vocational Assistance

Employee Assistance Program

Job summary

Northland is seeking a motivated Leasing Consultant for Wharf 7, a 312-unit resort-style community on Daniel Island in Charleston, SC. You will conduct tours, lease apartments, and contribute to resident retention and property marketing.

Responsible for managing inbound/outbound calls, balancing walk-ins with appointments, and supporting the onsite team. Weekend shifts may be required; travel to additional properties could occur. Strong communication and customer service are essential.

Qualifications

• Previous sales or customer service experience is required.
• Ability to multitask and manage time effectively.
• Strong communication skills and collaboration with residents, vendors, and colleagues.
• Weekend shifts may be required (discussed in interview).
• Travel may be required to assist other properties or for training.
• May need to operate a golf cart to navigate the property.

Responsibilities

• Lease apartments and conduct tours for prospects.
• Manage inbound and outbound calls and balance walk-ins with scheduled appointments.
• Support onsite team with marketing and resident retention efforts.
• Provide a top-tier customer experience to residents and prospects.

Skills

Sales experience

Customer service

Communication

Multitasking

Weekend availability

Travel readiness

Ability to operate a golf cart

Job description

About the Community:

Wharf 7 is a 312-unit resort-style apartment community of Daniel Island located in Charleston, SC. At Wharf 7, our residents can enjoy the many community amenities, including a clubhouse, fitness center, resort-style saltwater pool with tanning ledge, and an outdoor amphitheater.

About the Role:

Northland is looking for a motivated Leasing Consultant to join our team. The Leasing Consultant represents Northland by delivering a top-tier customer experience to residents and prospects. In this role, responsibilities include, but are not limited to, apartment leasing, touring prospective residents, current resident retention, and satisfaction, as well as community-focused marketing. The day-to-day will consist of managing inbound and outbound calls, multi-tasking to balance walk-ins and scheduled appointments, and supporting the onsite team with other tasks as needed.

Northland's leasing team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, leasing team members will assist on weekends as needed.

Qualifications & Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Previous sales or customer service experience is required.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with employees, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.
• Travel may be required to assist other properties as needed, or to attend training classes.
• May be required to operate a golf cart to travel around the property.

Physical Requirements:

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

• Competitive Bonus Programs
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Educational & Vocational Assistance
• Employee Assistance Program

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.