Assistant Community Manager

Northland; South Carolina; On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive Bonus Structure

401(k) + Company Match

Medical, Dental, Vision Insurance

Generous PTO including birthdays &well

Employee Apartment Discounts

Employee Assistance Program

Educational & Vocational Assistance

Job summary

Northland is seeking an Assistant Community Manager to support the Community Manager at The Standard on James Island, Charleston, SC. You will help supervise leasing and maintenance staff when the manager is away and oversee rent collection and delinquency while contributing to profitability and budget control.

The role emphasizes professionalism and outstanding customer service for residents, vendors, and guests, with opportunities to proactively handle resident concerns and ensure a top‑tier

Qualifications

• Two years of experience in a sales or customer-facing role required.
• Hospitality or property management experience preferred.
• Ability to multitask and meet deadlines.
• Strong communication skills and collaborative work style.
• Weekend shifts may be required; travel may be needed; golf cart operation may be required.

Responsibilities

• Support the Community Manager with day-to-day operations.
• Assist with supervision of leasing and maintenance staff in the manager's absence.
• Oversee rent collection and delinquency; help manage profitability and operating budget.

Skills

Communication skills

Multitasking

Customer-facing

Team collaboration

Job description

About the Community:

The Standard is a 280-unit community on the James Island in Charleston, SC. Residents at the Standard can enjoy the many amenities, such as a resort-style saltwater pool with tanning ledge, 24-hour fitness center, gourmet demonstration kitchen, and outdoor gas grilling and picnic area.

About the Role:

Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all company policies and procedures, assists with the supervision of leasing and maintenance staff in the absence of the manager, and oversees rent collection and delinquency. In collaboration with the Community Manager, the Assistant Manager will also be responsible for profitability, cost control, and maintaining the operating budget.

Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.

Qualifications & Requirements:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.
• Travel may be required to assist other properties as needed, or to attend training classes.
• May be required to operate a golf cart to travel around the property.

Physical Requirements

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights

• Competitive Bonus Structure
• 401(k) + Company Match
• Medical, Dental, & Vision Insurance
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Employee Assistance Program
• Educational & Vocational Assistance

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.