Leasing Consultant

Northland; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Bonus Programs

401(k) + Company Match

Generous PTO (including birthdays &amp

Educational & Vocational Assistance

Employee Assistance Program

Job summary

Northland is seeking a motivated Leasing Consultant in Austin to deliver a top-tier experience for residents and prospects. You will handle apartment leasing, tours, and onboarding, while guiding current residents and supporting community marketing to attract renters.

The day-to-day includes managing inbound and outbound calls, balancing walk-ins and scheduled appointments, and coordinating with onsite teams.

Qualifications

• Previous sales or customer service experience required.
• The ability to multitask and manage time effectively while adhering to deadlines.
• Strong communication skills and the ability to work collaboratively with residents, staff, and vendors.
• Working weekend shifts may be required; travel to assist other properties or for training.
• May be required to operate a golf cart to travel around the property.

Responsibilities

• Lease apartments and tour prospective residents.
• Manage inbound and outbound calls and balance walk-ins with scheduled appointments.
• Support onsite team with community marketing and events.
• Maintain resident satisfaction and retention through service excellence.

Skills

Sales experience

Customer service

Multitasking

Communication

Team collaboration

Weekend availability

Travel willingness

Golf cart operation

Job description

About the Community: High Oaks is a 460-unit apartment community in north Austin, TX. Residents have exclusive access to various amenities, including a fully equipped 24-hour fitness center, sparkling swimming pools, and a dog park.

About the Role: Northland is looking for a motivated Leasing Consultant to join our team. The Leasing Consultant represents Northland by delivering a top-tier customer experience to residents and prospects. In this role, responsibilities include, but are not limited to, apartment leasing, touring prospective residents, current resident retention, and satisfaction, as well as community-focused marketing. The day-to-day will consist of managing inbound and outbound calls, multi-tasking to balance walk-ins and scheduled appointments, and supporting the onsite team with other tasks as needed.

Northland's leasing team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, leasing team members will assist on weekends as needed.

Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• Previous sales or customer service experience is required.
• The ability to multitask and manage time effectively while adhering to certain deadlines.
• Strong communication skills and the ability to work collaboratively with employees, residents, and vendors.
• Working weekend shifts may be required for this role and will be discussed in the interview process.
• Travel may be required to assist other properties as needed, or to attend training classes.
• May be required to operate a golf cart to travel around the property.

Physical Requirements:

• Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
• Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
• Must be able to work inside and outside in all weather conditions.

Benefits Highlights:

• Competitive Bonus Programs
• 401(k) + Company Match
• Generous PTO (including birthdays & well-being time)
• Employee Apartment Discounts
• Educational & Vocational Assistance
• Employee Assistance Program

Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.