Leasing Consultant

KETTLER; Hyattsville (MD); On-site; USD 35,000 - 50,000; Full time

Job summary

KETTLER is seeking a Leasing Consultant for their apartment community in Hyattsville, MD. This role involves maximizing occupancy through customer service, property tours, and community engagement. Ideal candidates will have experience in customer service or sales and be proficient in Microsoft Office and social media. This full-time position offers opportunities for professional growth in a dynamic environment.

Qualifications

• At least 1 year of customer service, sales, or office experience.
• Proficiency in both English and Spanish is highly preferred.
• Excellent communication skills and professional interaction.

Responsibilities

• Greeting prospective residents and providing property tours.
• Processing lease applications and qualifying residents.
• Performing outreach marketing and social media initiatives.

Skills

Customer service

Sales

Communication

Social media

Education

High School Diploma or GED

Some college preferred

Tools

Microsoft Office Suite

Job description

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KETTLER currently has an opening for a Leasing Consultant at Avondale, Overlook, an apartment community located in Hyattsville, MD.

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing outreach marketing.
• Creating engaging social media initiatives to connect residents and managing posts.
• Following up daily on all prospects to ensure all questions are answered and a high-touch approach is maintained.
• Assisting with resident retention efforts.
• Partnering with nearby businesses, events, and local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with administrative tasks such as answering phones and office maintenance.
• Resolving resident concerns and issues.
• Performing other duties as assigned.

Qualifications

• At least 1 year of customer service, sales, or office experience, preferably in residential property management.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Ability to work on weekends and holidays.
• Proficiency in Microsoft Office Suite.
• Proficiency in both English and Spanish is highly preferred.
• Excellent communication skills and professional interaction with residents and customers.
• Familiarity with social media platforms and best practices for business use.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management

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