Leasing Consultant

KETTLER; Washington (District of Columbia); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in property management is seeking a Leasing Consultant for their Loree Grand community in Washington, DC. The role involves maximizing property occupancy through customer service, sales, and community engagement. Ideal candidates will have experience in customer service or sales, a high school diploma, and strong communication skills. This full-time position requires weekend availability and proficiency in Microsoft Office.

Qualifications

• At least 1 year of customer service, sales, or office experience.
• Some college preferred.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing outreach marketing and creating engaging social media initiatives.
• Processing lease applications and qualifying residents.

Skills

Customer service

Sales

Communication

Education

High School Diploma

Tools

Microsoft Office Suite

Job description

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KETTLER currently has an opening for a Leasing Consultant at Loree Grand, an apartment community located in Washington, DC.

The Leasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention, and providing or coordinating exceptional customer service.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing outreach marketing and creating engaging social media initiatives to connect residents, including managing posts.
• Following up daily on all prospects to answer questions and maintain a high-touch approach.
• Assisting with resident retention efforts.
• Partnering with nearby businesses, events, and local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with administrative tasks such as answering phones and office maintenance.
• Resolving resident concerns and issues effectively.
• Performing other duties as assigned.

Qualifications

• At least 1 year of customer service, sales, or office experience, preferably in residential property management.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Availability to work on weekends and holidays.
• Proficiency in Microsoft Office Suite and computer skills.
• Excellent written and verbal communication skills, with a professional manner in interactions.
• Familiarity with social media platforms and best practices for businesses.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Management

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