Leasing Consultant

Kettler Inc.; Cary (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in property management is seeking a Leasing Consultant to join their dynamic team. This role is pivotal in maximizing property occupancy through effective marketing strategies and exceptional customer service. The Leasing Consultant will engage with prospective residents, conduct property tours, and ensure a high level of resident satisfaction. This position offers a unique opportunity to connect with the community and contribute to a thriving residential environment. If you have a passion for customer service and sales, this role could be the perfect fit for you.

Qualifications

• 1+ year of customer service or sales experience, preferably in property management.
• Excellent written and verbal communication skills.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing outreach marketing and managing social media posts.
• Processing lease applications and qualifying residents.

Skills

Customer Service

Sales

Communication Skills

Social Media Management

Education

High School Diploma or GED

Some College

Tools

Microsoft Office Suite

Job description

Job Locations US-NC-Cary | US-NC-Cary | US-NC-Cary

Job ID 2025-6859

# of Openings 1

Category Property Management

Position Type Regular Full-Time

Overview

KETTLER currently has an opening for a Leasing Consultant at Brampton Moors, an apartment community located in Cary, NC. The Leasing Consultant will also travel to other communnities in the area including a lease up.

TheLeasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential propertymanagement.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well asbest practicesfor businesses.

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