Leasing Consultant

Bluecrest Living; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Leasing Consultant to join their innovative team. This role focuses on driving occupancy and providing exceptional service, ensuring resident retention through proactive engagement and marketing strategies. The ideal candidate is a problem solver with a passion for customer service and a competitive spirit. Join a culture that values transparency and empowerment, where your contributions can truly make a difference. With a range of benefits including paid time off, housing discounts, and performance bonuses, this opportunity is perfect for those looking to thrive in a supportive environment.

Benefits

Paid Time Off

Housing Discounts

Comprehensive Insurance Benefits

Retirement Plan

Performance Bonuses

Certification Reimbursement

Travel & Personal Discounts

Qualifications

• Experience in leasing, customer service, and sales is preferred.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Drive occupancy by meeting leasing goals and optimizing resident retention.
• Generate leads and convert them into leases through effective follow-up.

Skills

Leasing Experience

Customer Service

Sales

Interpersonal Skills

Communication Skills

Technology Skills

Tools

Yardi Software

Job description

Who We Are

Since 2004, Bluecrest Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We’ve taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset.

We are seeking a progressive Leasing Consultant to join our team of avid learners; someone who is passionate for delivering results and making an impact.

As a Leasing Consultant, Your Mission Will Be To Drive Occupancy By Meeting Your Leasing Goals And Providing The Sapphire Standard For Service, Optimizing Resident Retention. To Achieve This You Will

Embrace Bluecrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis.

Consistently deliver the best first impression of the property; treating each prospect and resident encounter with the highest level of professionalism and hospitality.

Always be prepared for the sale; starting each morning by walking the show path to ensure curb appeal, show units, and amenities SPARKLE.

Generate leads by posting ads, checking the website daily for accuracy and consistently promoting the property, amenities and available units on all social media platforms.

Work your leads with urgency; updating the pipeline with great notes and meeting the sapphire standard for responding to all inquiries within 30 minutes.

Turn leads into LEASES; continuously close throughout the tour and always ask for the deposit.

Know your competition and stay ahead of market trends.

Proactively retain current residents through thoughtful one on one engagement and follow up, as well as participating in monthly resident events.

Who You Are

You are a problem solver.

You are organized and have a plan for every day.

You embrace change and the opportunity it brings.

You are competitive by nature and love to sell.

You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference.

You are passionate about customer service; you promote businesses that have treated you well and you always read reviews.

You see technology as a tool to help you do your job better.

You view marketing as an opportunity to show off your product; both digital and community outreach are among your favorite to-dos.

You consider your residents an extended family and look forward to planning monthly resident events.

You know that teamwork is key in sustaining a winning property.

Requirements

WHAT YOU BRING TO BLUECREST

You have leasing experience; preferred.

You have experience in customer service.

You have experience in sales.

You have excellent interpersonal and communication skills.

You have computer/technology skills; Yardi software preferred.

You have reliable transportation to perform all job duties on and off site.

Benefits

Paid Time Off- 120 hours PTO accrual stating upon hire.

Vacation Pay- 10 full paid vacation.

Paid Volunteer Hours-8 hours of paid volunteer time you can use throughout the year.

Housing Discounts- 25% off rent available for all employees off any unit.

Comprehensive Insurance Benefits- Medical PPO, HDHP, FSA, HSA with employer match

Dental, Vision, STD, & LTD.

Retirement Plan- 401K with a 25% company match up to 6%.

Travel & Personal Discounts- Company rate National/Enterprise rental cars for leisure travel, plus additional discounts with Verizon (18% discount) and Expedia (10% discount).

Certification Reimbursement- Full reimbursement for approved industry related certifications, including CAM, CPO, EPA, and more!

Performance Bonuses- Leasing, renewal, CNOI performance-based bonuses & more.

Tech Forward & Transparent Culture- Innovative internal software to make your job easier!

Property Empowerment- Operate your property without the regional bureaucratic constraints of a traditional property management company.

Cultural Appeal- We run on transparency and healthy debate (No Fear of Conflict); you are encouraged to appeal and share what is not working well. Your voice truly matters!

EOE