Leasing Consultant at Vintage Raleigh West Apartments

Bluecrest Living; Raleigh (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen Leasing Consultant, der die Belegung steigert und exzellenten Kundenservice bietet. In dieser Rolle sind Sie verantwortlich für die Vermietung von Luxuswohnungen und die Förderung der Bewohnerbindung. Sie werden Teil eines dynamischen Teams, das Transparenz und Empowerment schätzt, während Sie Ihre Verkaufsfähigkeiten einsetzen, um die besten Ergebnisse zu erzielen. Wenn Sie eine Leidenschaft für Immobilien und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie, in einem unterstützenden und technologieorientierten Umfeld zu wachsen.

Benefits

120 Stunden bezahlter Urlaub

10 bezahlte Feiertage

25% Rabatt auf Miete

401K mit 25% Unternehmensbeitrag

Leistungsbasierte Boni

Kostenlose Zertifizierungsrückerstattung

Unternehmenskultur der Transparenz

Qualifications

• Leasing Erfahrung und Kundenservice sind erforderlich.
• Starke Kommunikationsfähigkeiten und Problemlösungsfähigkeiten sind wichtig.

Responsibilities

• Führen Sie Besichtigungen durch und schließen Sie Mietverträge ab.
• Behalten Sie den Überblick über Leads und fördern Sie die Bewohnerbindung.

Skills

Kundenservice

Verkauf

Kommunikationsfähigkeiten

Problemlösung

Marketing

Education

Leasing Erfahrung

Erfahrung im Kundenservice

Verkaufserfahrung

Tools

Yardi Software

Job description

Who We Are

Since 2004, Bluecrest Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We’ve taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their assets.

We are seeking a progressive Leasing Consultant to join our team of avid learners; someone who is passionate about delivering results and making an impact.

Vintage Raleigh West is a 379-unit luxury midrise community offering a range of 1, 2, and 3-bedroom apartments, along with townhomes. Residents enjoy top-notch amenities and a prime location that enhances their living experience.

As a Leasing Consultant, your mission will be to drive occupancy by meeting your leasing goals and providing the Sapphire Standard for service, optimizing resident retention. To achieve this, you will:

1. Embrace Bluecrest's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis.
2. Consistently deliver the best first impression of the property; treating each prospect and resident encounter with the highest level of professionalism and hospitality.
3. Always be prepared for the sale; starting each morning by walking the show path to ensure curb appeal, show units, and amenities sparkle.
4. Generate leads by posting ads, checking the website daily for accuracy, and consistently promoting the property, amenities, and available units on all social media platforms.
5. Work your leads with urgency; updating the pipeline with great notes and meeting the Sapphire standard for responding to all inquiries within 30 minutes.
6. Turn leads into leases; continuously close throughout the tour and always ask for the deposit.
7. Know your competition and stay ahead of market trends.
8. Proactively retain current residents through thoughtful one-on-one engagement and follow-up, as well as participating in monthly resident events.

Who You Are

• You are a problem solver.
• You are organized and have a plan for every day.
• You embrace change and the opportunity it brings.
• You are competitive by nature and love to sell.
• You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow-through to make a difference.
• You are passionate about customer service; you promote businesses that have treated you well and you always read reviews.
• You see technology as a tool to help you do your job better.
• You view marketing as an opportunity to showcase your product; both digital and community outreach are among your favorite tasks.
• You consider your residents an extended family and look forward to planning monthly resident events.
• You know that teamwork is key in sustaining a winning property.

Requirements

What You Bring to Bluecrest

• You have leasing experience; preferred.
• You have experience in customer service.
• You have experience in sales.
• You have excellent interpersonal and communication skills.
• You have computer/technology skills; Yardi software preferred.
• You have reliable transportation to perform all job duties on and off site.

Benefits

• Paid Time Off: 120 hours PTO accrual starting upon hire.
• Holiday Pay: 10 full paid holidays.
• Paid Volunteer Hours: 8 hours of paid volunteer time to use throughout the year.
• Housing Discounts: 25% off rent available for all employees on any unit.
• Comprehensive Insurance Benefits: Medical PPO, HDHP, FSA, HSA with employer match; dental, vision, STD, & LTD.
• Retirement Plan: 401K with a 25% company match up to 6%.
• Travel & Personal Discounts: Company rate on National/Enterprise rental cars for leisure travel, plus discounts with Verizon (18%) and Expedia (10%).
• Certification Reimbursement: Full reimbursement for approved industry certifications, including CAM, CPO, EPA, and more.
• Performance Bonuses: Leasing, renewal, CNOI performance-based bonuses & more.
• Tech Forward & Transparent Culture: Innovative internal software to make your job easier.
• Property Empowerment: Operate your property without the regional bureaucratic constraints of traditional property management companies.
• Cultural Appeal: We run on transparency and healthy debate. Your voice matters!