Leasing Concierge & Resident Experience Specialist

Allegiant-Carter; Macon (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

Allegiant-Carter Management is seeking a dedicated Leasing Consultant in Macon, GA to greet prospective residents, conduct property tours, and explain community features. You will guide applicants through the leasing process from inquiry to move-in, delivering friendly, professional service on-site.

This full-time role requires strong communication and customer service skills, experience with leases, and comfort using property management software.

Qualifications

• Experience with leases and lease administration.
• Experience in resident retention and resolving concerns.
• Strong communication and customer service skills.
• Real estate or hospitality customer-facing experience preferred.
• Proficient with property management software and basic office apps.
• On-site Macon, GA availability, including weekends/evenings.
• High school diploma or equivalent.
• Reliable, organized, and detail-oriented.

Responsibilities

• Greet prospective residents and conduct property tours.
• Explain community features and guide leasing from inquiry to move-in.
• Respond to phone, email, and walk-in inquiries; process lease documents.
• Assist with renewals and maintain records in management systems.
• Support marketing by updating listings and participating in events.

Skills

Lease administration

Resident retention

Communication skills

Customer service

Property management software

On-site availability

Education

High school diploma or equivalent

Tools

Property management software

Email & office apps

Job description

Allegiant-Carter Management is seeking a dedicated Leasing Consultant in Macon, GA to greet prospective residents, conduct property tours, and explain community features. You will guide applicants through the leasing process from inquiry to move-in, delivering friendly, professional service on-site.

This full-time role requires strong communication and customer service skills, experience with leases, and comfort using property management software.