Leasing Consultant

Allegiant-Carter; Macon (GA); On-site; USD 32,000 - 48,000; Full time

Job summary

Allegiant-Carter Management is seeking a dedicated Leasing Consultant in Macon, GA to greet prospective residents, conduct property tours, and explain community features. You will guide applicants through the leasing process from inquiry to move-in, delivering friendly, professional service on-site.

This full-time role requires strong communication and customer service skills, experience with leases, and comfort using property management software.

Qualifications

• Experience with leases and lease administration.
• Experience in resident retention and resolving concerns.
• Strong communication and customer service skills.
• Real estate or hospitality customer-facing experience preferred.
• Proficient with property management software and basic office apps.
• On-site Macon, GA availability, including weekends/evenings.
• High school diploma or equivalent.
• Reliable, organized, and detail-oriented.

Responsibilities

• Greet prospective residents and conduct property tours.
• Explain community features and guide leasing from inquiry to move-in.
• Respond to phone, email, and walk-in inquiries; process lease documents.
• Assist with renewals and maintain records in management systems.
• Support marketing by updating listings and participating in events.

Skills

Lease administration

Resident retention

Communication skills

Customer service

Property management software

On-site availability

Education

High school diploma or equivalent

Tools

Property management software

Email & office apps

Job description

Company Description

Allegiant-Carter Management is a property management company with over 280 years of combined real estate experience, overseeing more than 38 multifamily communities and approximately 10,000 apartment homes across the southern United States. The company focuses on delivering modern, comfortable living spaces supported by knowledgeable on-site teams. Each community features contemporary amenities and services designed to simplify residents' daily lives. Allegiant-Carter emphasizes concierge-style service, well-maintained properties, and a welcoming environment residents are proud to call home. Team members join a professional organization committed to high standards of resident care and operational excellence.

Role Description

The Leasing Consultant role is a full-time, on-site position based in Macon, GA. The Leasing Consultant is responsible for greeting prospective residents, conducting property tours, explaining community features, and guiding individuals through the leasing process from initial inquiry to move-in. Daily tasks include responding to phone, email, and walk-in inquiries; preparing and processing lease documents; assisting with lease renewals; and maintaining accurate records in leasing and property management systems. The role involves providing consistent, high-quality customer service, supporting resident retention initiatives, and collaborating with maintenance and management teams to ensure a positive living experience. The Leasing Consultant also helps with marketing activities, such as promoting available units, updating online listings, and participating in community events to drive occupancy.

Qualifications

• Demonstrated ability to work with leases and lease administration, including preparing, reviewing, and accurately processing lease documents.
• Experience supporting resident retention, including relationship-building, follow-up, and proactive resolution of resident concerns.
• Strong communication and customer service skills, with the ability to interact professionally with diverse residents, prospects, and team members.
• Prior experience in leasing, property management, or a related customer-facing role in real estate or hospitality is preferred.
• Comfort using property management software, email, and basic office applications for documentation and reporting.
• Ability to work on-site in Macon, GA, including weekends or evenings as needed based on community needs.
• High school diploma or equivalent required; additional education or certifications in real estate or property management are a plus.
• Reliable, organized, and detail-oriented, with a focus on professionalism, integrity, and delivering a high standard of service.