Leasing Concierge & Resident Experience Specialist

New Earth Residential; Las Vegas (NV); On-site; USD 36,000 - 48,000; Full time

Job summary

New Earth Residential in Las Vegas, NV is seeking a friendly Leasing Consultant to respond to inquiries, present homes and community amenities, and guide applicants through the leasing process from first contact to move-in.

You will conduct tours, prepare lease documents, maintain organized records, follow up with prospects, support marketing events, and collaborate with team members to deliver a positive resident experience in a fast-paced community.

Qualifications

• Previous experience in leasing, customer service, sales, hospitality, or a related field is preferred.
• Strong communication, interpersonal, and organizational skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Proficiency with basic computer systems, email, and property management software is a plus.
• Professional, courteous, and solution-oriented approach to working with residents and prospects.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work a schedule that may include weekends or varied hours based on community needs.

Responsibilities

• Respond to inquiries from prospective residents and provide accurate information about availability, pricing, amenities, and community features.
• Conduct community tours and present homes and common areas in a professional, engaging manner.
• Guide applicants through the leasing process from initial contact through move-in.
• Prepare and complete lease documentation accurately and in a timely manner.
• Maintain organized records of prospects, applications, and resident information in accordance with company procedures.
• Follow up with prospects to answer questions, encourage conversions, and support occupancy goals.
• Assist residents with questions, service requests, and general community information as needed.
• Support marketing efforts, outreach initiatives, and resident events to promote community engagement.
• Collaborate with team members to ensure a positive resident experience and smooth day-to-day operations.
• Maintain a professional appearance and deliver excellent customer service at all times.

Skills

Communication skills

Interpersonal skills

Organizational skills

Tools

Property management software

Job description

New Earth Residential in Las Vegas, NV is seeking a friendly Leasing Consultant to respond to inquiries, present homes and community amenities, and guide applicants through the leasing process from first contact to move-in.

You will conduct tours, prepare lease documents, maintain organized records, follow up with prospects, support marketing events, and collaborate with team members to deliver a positive resident experience in a fast-paced community.